Program Coordinator ll | |||||
![]() Location: Seattle, WA Employment Type: Full Time Date Posted: 05/13/2022 Expire Date: 07/13/2022 Job Categories: Healthcare, Other |
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Job Description | |||||
Program Coordinator ll Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s –- to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country. In 2020, U.S. News & World Report once again ranked Seattle Children’s among the nation's best children's hospitals – for the 27th year in a row. We received national rankings in all 10 specialty areas evaluated by U.S. News & World Report, and are honored to be the only pediatric medical center in Washington to be ranked. As a Magnet designated institution, and classified among America’s best large employers by Forbes, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here. Overview The Program Coordinator’s core duties are to coordinate appropriate mental health referrals to Washington state families and their children and to build community relationships to add pediatric mental health providers into our growing database. In this position the candidate will develop their understanding on how to navigate the mental health system within the state and be able to appropriately recommend services and evidence-supported treatments from the clinical intake. We are seeking a candidate who is passionate about pediatric mental health and who is excited about building relationships and fostering connections with external and internal partners and stakeholders. Key attributes include someone who is organized, has an attention to detail, can manage timelines effectively and has a strong ability to develop interpersonal relationships. In addition, this role will be responsible for partnering with the team in order to participate in continuous improvement efforts in order to effectively implement change as our program evolves. The Program Coordinator II is responsible for coordinating activities associated with a specific complex program or group of complex programs in a specialty/functional area including scheduling, coordination of communication, data management, document preparation, and process improvement. Works in collaboration with the Program Manager and other program staff as well as other stakeholders to help to implement the program’s objectives in support of identified goals and the continuous improvement process. Responsible for ensuring effective communication among stakeholders and program staff. May manage data on the program’s effectiveness. Responsible for facilitating the deployment of the program’s strategy including implementing a variety of solutions that optimize the program’s effectiveness. Coordinates the process of executing initiatives essential for the success of the program. ADDITIONAL JOB RESPONSIBILITIES: Support guided management and coordination of Washington's Mental Health Referral Service for Children and Teens (MHRS) within the Children's Hospital's Psychiatry Department, Partnership Access Line (PAL). Encourage equality between physical and mental health (destigmatizing receiving mental health service), coach families to overcome logistical barriers, and show empowerment over shame. Support the development as part of every referral service: - Encourage equality between physical and mental health (destigmatizing receiving mental health service) - Champion family voice and choice - Coach families to overcome logistical barriers - Show compassion for those with mental health issues - Show empowerment over shame Provide comprehensive and effective clinical intakes: - Identify mental health professionals that are paneled with their insurance, accept new patients and deliver evidence-supported treatments - Coordinate and provide a referral plan - Coordinate post referral reviews and communicate any outstanding service needs - Triage inquires related to mental health referral supports - Maintain and update information timely in the Salesforce database system Communication support: - Participate in continuous improvements efforts for program effectiveness - Participate in program-related communication with internal and external stakeholders, including potential partners, to be responsive to the needs of the state, SCH, and the community in the area of mental health - Cultivate and collaborate with the team to coordinate a willingness to learn and actively engage in anti-racist work - Effectively represent the values and mission of Children’s Hospital and Partnership Access Line in all community-based activities Required Education/Experience: - 2 years college coursework in Business, Healthcare, Human Services or related field or equivalent combination of education and experience - 3 years program coordination support experience; including at least 1 year of experience organizing multiple projects through to completion - Successful track record convening and facilitating dialogue with multiple and diverse stakeholders - Experience with: drafting, editing and developing communications and/or reports; data analysis and data entry Required Credentials: - N/A Preferred: - Minimum of three (3) years experience in pediatric mental and behavioral health program support, social service setting, communications, healthcare or related area in a hospital, research - Bachelor’s Degree in Business, Project Management, Marketing, Human Services or related field - Experience working in public health, health care or social services - Experience working on continuous process improvement projects and understanding of lean methodology In accordance with new Washington law for healthcare workers, Seattle Children’s requires that all staff be fully vaccinated against COVID-19 on or before October 18, 2021, or before beginning employment for start dates after October 18th. Covid-19 Vaccination In accordance with Washington state law, Seattle Children’s requires that all employees be fully vaccinated against COVID-19. All offers are contingent and your vaccine status will be verified at onboarding. Our Commitment to Diversity Our community welcomes diverse experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Our organization recruits, employs, trains, compensates, and promotes without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children�s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community, which cultivates and promotes equity, diversity, and inclusion at all levels. Seattle Children�s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer. Contact Information
Contact Name: Marita Arevalo
Contact Email: Marita.Arevalo@Seattlechildrens.org Website: https://careers-seattlechildrens.ic... Company Description: ![]() Please visit our employer showcase! |