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Program Coordinator for Support and Engagement, ISO
Company: The University of Rochester
Location: Rochester, NY
Employment Type: Full Time
Date Posted: 08/08/2022
Expire Date: 10/08/2022
Job Categories: Collegiate Faculty, Staff, Administration
Job Description
Program Coordinator for Support and Engagement, ISO
The Program Coordinator will work collaboratively with the International Services Office (ISO) Support and Engagement team to provide administrative and logistical support for all ISO sponsored events and programs. This includes cross campus collaboration, social media engagement, and some student oversight.

Will support the Assistant Director with the planning, promotion and implementation of all in-person and virtual events.
Will work across campus lines to reserve rooms, coordinate technology, and secure appropriate permissions for on-campus events.
Will gather information, make reservations, and secure transportation accommodations for off-campus events.
Will assist with managing the logistics of the Sprintax and ITIN programs
Will monitor and respond to all tax, Social Security, and ITIN emails. Responses will be crafted by content experts and then advance to students.
Will design and conduct weekly Social Security and ITIN Training Sessions for hiring managers and hourly student employees
Will update Blackboard with new content
Social Media
Will promote events through multiple Social Media platforms
Will use infographics and marketing templates to design fliers and social media posts to advertise events and programs to students
Will work closely with all Associate Directors and Assistant Directors to produce content for the bi-monthly newsletter. Will assist with the design and layout of the bi-monthly newsletter.
Budget and Supervision
Will hire and oversee students who will be working on social media and programming initiatives
Will manage the budget and reconcile expenses as they relate to social media and programming initiatives
Will research templates for newsletter and infographics packages to determined greatest ROI for ISO
Other duties as assigned

Qualifications & Requirements
College education required
Bachelorís Degree in related field preferred
1 yearsí experience working with international populations
Experience with student programming
Experience collaborating across campus departments in higher education, or combination of equivalent education and experience
Experience with organizing Zoom meetings and Zoom webinars
Knowledge of multiple social media platforms (Instagram, Linked-In, Tik-Tok, etc)
Experience working with Smore and Canva
Experience with video production
Understanding of the Social Security and ITIN process (CAA) as they relate to international students
Contact Information
Company Name: The University of Rochester
Company Description:
The University of Rochester is one of the nationís leading private research universities, and one of only 62-member institutions in the Association of American Universities. Located in Rochester, N.Y., the University gives undergraduates exceptional opportunities for interdisciplinary and self-driven study through its unique cluster-based curriculum. Its College, School of Arts & Sciences, and Hajim School of Engineering and Applied Sciences are complemented by the Eastman School of Music, Simon Business School, Warner School of Education, Laboratory for Laser Energetics, School of Medicine and Dentistry, School of Nursing, Eastman Institute for Oral Health, and the Memorial Art Gallery. For more information, see https://www.rochester.edu/about.
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