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Sales Operations Manager, Technology Specialist
Location: Milwaukee, WI
Employment Type: Full Time
Date Posted: 08/26/2022
Expire Date: 12/06/2022
Job Categories: Advertising/Marketing/Public Relations, Arts, Entertainment, and Media, Information Technology, Installation, Maintenance, and Repair, Sales, Executive Management, Broadcasting/Communications, Research & Development
Job Description
Sales Operations Manager, Technology Specialist
Specialty/Competency: IFS - Clients & Markets
Industry/Sector: Not Applicable
Time Type: Full time
Travel Requirements: Up to 20%

A career in Sales and Marketing will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and drive long term revenue growth for the Firm. You’ll focus on designing, developing, and implementing communication programmes and media events to promote and sell the PwC’s brand and services as well as contribute to and evaluating our pricing strategies in the marketplace. Our team is a client focused group that is responsible for positioning the PwC brand and driving long term growth. You’ll work with sales and marketing teams to drive consistency in executing our client relationship, and business development strategy, as well as driving our sales framework to help deliver value on key business initiatives.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Develop new skills outside of comfort zone.
  • Act to resolve issues which prevent the team working effectively.
  • Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
  • Analyse complex ideas or proposals and build a range of meaningful recommendations.
  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
  • Address sub-standard work or work that does not meet firm's/client's expectations.
  • Use data and insights to inform conclusions and support decision-making.
  • Develop a point of view on key global trends, and how they impact clients.
  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
  • Simplify complex messages, highlighting and summarising key points.
  • Uphold the firm's code of ethics and business conduct.

This role is for a Manager Sales Technology Specialist within our Sales Operations team. This role will help drive operational activities related to sales technologies and managing our sales tech stack including processes such as deployment of new tech, basic training, maintenance, upgrades and assessment and providing recommendations for enhancements and new technologies.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
4 year(s)

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Preferred Knowledge/Skills:

Demonstrates extensive abilities and/or a proven record of success as a team leader, emphasizing the following: 

  • Employing detailed knowledge of sales technologies available in the market related to sales compensation, sales targeting, marketing and campaign optimization for sales and CRMs;
  • Utilizing best practices in related to the implementation, deployment, maintenance, upgrades and contract status for sales-related systems;
  • Showcasing enhanced knowledge of automation and AI and demonstrating ability to translate sales process to the appropriate technology;
  • Demonstrating basic knowledge of procurement processes and the ability to review contract status and execute on changes;
  • Demonstrating experience with marketing and lead technologies as it relates to Sales and opportunity generation;
  • Using data & technology to make better, faster and more informed decisions with familiarity automating reports, building dashboards and leveraging analytic capabilities in Salesforce and other systems to increase efficiencies and digital enablement embedded throughout; 
  • Leveraging Firm resources to achieve efficiencies in daily work, but also reviews current processes related to data and technology to leverage digital automation; 
  • Demonstrating extensive experience in managing multiple business work streams with multiple stakeholder groups including supporting Sales leadership in management and operations execution across various teams;  
  • Building key relationships and bridge connections with multiple stakeholder groups such as IT, Communications and Sales Enablement in a highly matrixed team environment; 
  • Promoting and educating sales staff on technology solutions available to increase opportunity generation, reducing time to close and increasing win rates;
  • Thriving in a fast-paced matrixed organization, working with a sense of urgency and being agile in an ever changing environment;
  • Showcasing enhanced analytical and technical skills; 
  • Utilizing meaningful experience and ability using large data sets to generate analysis and meaningful insights; and,
  • Implementing advanced Excel skills and enhanced knowledge of other analytical tools, such as Tableau, Alteryx.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsmanager.

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