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Social Work Case Manager (Hybrid Remote in Maine)
Company: Maximus
Location: Presque Isle, ME
Employment Type: Full Time
Date Posted: 11/23/2022
Expire Date: 12/23/2022
Job Categories: Other / General
Job Description
Social Work Case Manager (Hybrid Remote in Maine)
Maximus is currently looking for a Social Work Case Manager to join our team. The Social Worker will be responsible for conducting field assessments as well as ensuring quality standards, supporting activities, and attending monthly assessor calls.

This is a hybrid remote opportunity with travel required; must live in Maine.†

Essential Duties and Responsibilities:†††††††††††

Conducts IDD assessments in the field at a rate of 8 assessments per week, or at a rate conducive to assisting Ascend in maintaining contractual obligations for assessment volumes, while adhering to submission deadlines, and responding to QA feedback in a timely fashion
Participates in training and support activities
Works with Trainer and Ops Manager during new assessor QCI
Learns the scheduling process and provides scheduling assistance as needed
Communicates any concerns directly to the Ops Manager and Scheduling Supervisor in a timely manner and works collaboratively to ensure success with scheduling and completing assessments
Ensures quality standards and works with quality assurance team members as needed
Responds to quality feedback to in a timely manner
Provides other assistance to the QA team as needed. Attends and participates in team meetings and trainings as required, including, but not limited to, monthly assessor quality calls, reviewer calls, and State trainings
Must successfully complete assessor training courses and maintain acceptable quality standards as demonstrated by quality review ratings, satisfaction surveys, and IRQR scores
Must diligently seek to establish and maintain ongoing rapport with local stakeholders (e.g., supports coordinators, State Contract Officers, and provider agency staff), representing Ascend Maximus professionally and collegially in both mannerism and attire, bringing any identified concerns immediately to the supervisorís attention.

Qualifications & Requirements
Minimum Requirements:

(1) year of direct experience working with individuals with intellectual and/or developmental disabilities and successful experience conducting assessments in the field
Bachelorís degree in a human services, or related field, as dictated by the State contract
Ability to perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies
Thorough understanding of diverse cultures and gender-specific issues with the ability to successfully incorporate the needs of gender and culturally diverse groups into the assessment processes
Working knowledge of current DSM criteria, psychotropic medications, and mental health diagnoses
Ability to multitask effectively while performing job duties, including ability to prioritize tasks and ensure all voice mail and email messages are returned within 24 business hours of receipt
Ability to work independently with minimal day-to-day supervision
Excellent written and verbal communication skills
Ability to effectively present information to an audience
Excellent organizational skills
Strong interpersonal skills, including the ability to interact professionally and collegially with referral sources (supports coordinators, SCOís and provider agency staff), state contract officers, and coworkers
Intermediate skill with word processing, spreadsheet, presentation, and publishing software (Microsoft Word, Excel, Outlook, and PowerPoint strongly preferred)


The job requires extensive travel using personal motor vehicle
Valid driverís license and reliable transportation is required
Incumbent is responsible for submitting updated copies of driverís license and vehicle insurance information as needed

Home Office:

Reliable high-speed internet service
Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
Contact Information
Contact Name: Rachelle Hanley
Company Name: Maximus
Contact Email: rachellehanley@maximus.com
Website: https://external-maximus.icims.com/...
Company Description:
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit†https://www.maximus.com.
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