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Product Analyst/ Manager
Company: JPMorgan Chase & Co.
Location: Nationwide, US
Employment Type: Full Time
Date Posted: 02/05/2023
Expire Date: 04/14/2023
Job Categories: Administrative and Support Services
Job Description
Product Analyst/ Manager
As a product analyst/ manager, you will be responsible for developing strong functional business knowledge and technical understanding of Chase Card family of products, technology platforms, operations and servicing to assist in delivery of technology solutions for Card Services. You will develop strong partnerships with their Area Product Owner and cross-functional stakeholders to develop a robust product roadmap and help deliver superior products

Job Responsibilities
  • Support the transformation roadmap of a “Digital-1st” customer experience and real time availability of data and services that balances stakeholder inputs and Minimum Viable Product releases
  • Have the ability to write user stories and contribute to the overall work in the team(s) sprints.
  • Understand, coordinate, and communicate sprint, testing and implementation schedules to ensure successful technology solutions build progress aligned with business strategy and objectives
  • Understand Card product platform with UI’s, APIs, services, and data-driven insights that deliver unique experiences across the end-to-end card customer journey
  • Identify potential roadblocks and develop recommendations for delivery issues, change requests, pre-release QA, production issues
  • Monitor product performance with daily reports, monthly dashboards, and periodic stakeholder reviews
  • Monitor industry assessment that provides detailed insights into the competitive landscape and best practices
  • Partner with multiple stakeholders to manage prioritization, resourcing, controls, readiness, and go-to-market plans
  • Attend Agile SCRUM recommended events and provide guidance and feedback to team members.

Qualifications & Requirements
  • 3-5 years of experience in product management, information technology and/or Business Operations
  • Working knowledge of Credit Card issuing or acceptance, Card Operations/Service, IT and its supporting Lines of Businesses strongly preferred
  • Proven ability to manage multiple initiatives simultaneously with clear structure and clarity
  • Experience working in an Agile based product and software development environment
  • Work experience on mobile, web, API based applications on public cloud, data analytics, applying design thinking (client journey, UX / UI, moments of truth) preferred
  • Ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently
  • Ability to influence and partner / collaborate to drive cross-functional teams

Contact Information
Company Name: JPMorgan Chase & Co.
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