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Featured Employers
Supervisor Case Manager
Company: Maximus
Location: Washington, DC
Employment Type: Full Time
Date Posted: 05/26/2023
Expire Date: 06/26/2023
Job Categories: Social Services
Job Description
Supervisor Case Manager
Maximus is currently seeking a Case Management Supervisor. This role will be responsible for supervising, evaluating, training, developing, and counseling case management staff for the D.C. Family Rehousing and Stabilization Program (DC Family RSP).

*This is an on-site position located in Washington, DC. Residence in DC is required..

Compensation and Benefits:

• Salary range US$50,000.00/Yr - US$60,000/Yr
• 401K with match from employer
• Health and Life Insurance
• Quarterly Bonus Plan
• Paid Time Off
• And other perks!

Primary Responsibilities:

• Ensure contractual obligations are met by identifying, recommending, and/or developing quality improvement strategies through the evaluation of staff performance standards and project performance measures
• Identify training needs and development opportunities for subordinates
• Develop work schedules and assign duties to subordinates to ensure efficiency
• Discuss job performance concerns with subordinates to identify causes and issues and work closely with the Human Resources department on resolving problems
• Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work
• Evaluate subordinates' job performance and recommend appropriate personnel action
• Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks
• Comply with all company required policies, procedures and processes including but not limited to required training
• Evaluate systems and data to improve quality control and process improvements
• Conduct process improvement utilizing project reports
• Report issues, problems, and concerns to management

Minimum Requirements:

• Associate degree in human services or equivalent combination of education, technical training or work experience considered in lieu of degree
• Minimum of two (2) years of related experience
• Minimum two (2) years supervisory experience in case management; automated data systems; working with disadvantaged populations
• Demonstrated ability working with customers in a caring and respectful manner and with due understanding of and consideration for their unique circumstances
• Broad knowledge of human services programs
• Excellent organizational, written, and verbal communication skills
• Ability to perform comfortably in a fast-paced, deadline-oriented work environment
• Ability to work as a team member, as well as independently
• Background check clearance
Contact Information
Contact Name: Dora Guzman
Contact Email: doraiguzman@maximus.com
Website: https://external-maximus.icims.com/...
Company Description:
For more than 40 years, Maximus has partnered with state, federal and local governments to provide communities with critical health and human service programs. We leverage our extensive experience to develop high-quality services and solutions that are cost effective and tailored to each communities' unique needs.
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