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Featured Employers
Supervisor Case Manager
Company: Maximus
Location: Washington, DC
Employment Type: Full Time
Date Posted: 05/26/2023
Expire Date: 06/26/2023
Job Categories: Social Services
Job Description
Supervisor Case Manager
Maximus is currently seeking a Case Management Supervisor. This role will be responsible for supervising, evaluating, training, developing, and counseling case management staff for the D.C. Family Rehousing and Stabilization Program (DC Family RSP).

*This is an on-site position located in Washington, DC. Residence in DC is required..

Compensation and Benefits:

Salary range US$50,000.00/Yr - US$60,000/Yr
401K with match from employer
Health and Life Insurance
Quarterly Bonus Plan
Paid Time Off
And other perks!

Primary Responsibilities:

Ensure contractual obligations are met by identifying, recommending, and/or developing quality improvement strategies through the evaluation of staff performance standards and project performance measures
Identify training needs and development opportunities for subordinates
Develop work schedules and assign duties to subordinates to ensure efficiency
Discuss job performance concerns with subordinates to identify causes and issues and work closely with the Human Resources department on resolving problems
Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work
Evaluate subordinates' job performance and recommend appropriate personnel action
Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks
Comply with all company required policies, procedures and processes including but not limited to required training
Evaluate systems and data to improve quality control and process improvements
Conduct process improvement utilizing project reports
Report issues, problems, and concerns to management

Minimum Requirements:

Associate degree in human services or equivalent combination of education, technical training or work experience considered in lieu of degree
Minimum of two (2) years of related experience
Minimum two (2) years supervisory experience in case management; automated data systems; working with disadvantaged populations
Demonstrated ability working with customers in a caring and respectful manner and with due understanding of and consideration for their unique circumstances
Broad knowledge of human services programs
Excellent organizational, written, and verbal communication skills
Ability to perform comfortably in a fast-paced, deadline-oriented work environment
Ability to work as a team member, as well as independently
Background check clearance
Contact Information
Contact Name: Dora Guzman
Contact Email: doraiguzman@maximus.com
Website: https://external-maximus.icims.com/...
Company Description:
For more than 40 years, Maximus has partnered with state, federal and local governments to provide communities with critical health and human service programs. We leverage our extensive experience to develop high-quality services and solutions that are cost effective and tailored to each communities' unique needs.
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