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Student Success Coach
Company: Danville Community College
Location: Danville, VA
Employment Type: Full Time
Date Posted: 06/10/2025
Expire Date: 08/10/2025
Salary: 25-50
Job Categories: Administrative and Support Services
Job Description
Student Success Coach

Danville Community College developed from two institutions, Danville Technical Institute and the Danville Division of Virginia Polytechnic Institute opened in 1936 as Danville Textile School, becoming Danville Technical Institute just after World War II. The Danville Division of Virginia Polytechnic Institute first began as an engineering division in 1946, and was later expanded to include the first two years of course work for all engineering, business administration, liberal arts, and science majors. Beginning in the summer of 1966, all programs taught by Danville Technical Institute were brought under the Virginia Department of Community Colleges. Effective July 1, 1968, the Danville Division of Virginia Polytechnic Institute merged with the existing community college providing the comprehensive programs now offered.

The Student Success Coaches will work as a part of the Student Success Program. Danville Community College’s Student Success Program was developed in alignment with the Virginia’s Community Colleges Chancellor’s College Success Coach Initiative (CSCI). The goal of the Student Success Program is to empower students to persist through challenges and/or barriers they may encounter on their educational journey at DCC by providing a holistic approach to student success.

The Student Success Coaches will provide academic advising, career assessment, career planning, financial aid assistance, and college/career preparedness services for students. In addition, the Student Success Coaches will assist with outreach, onboarding, and enrollment services to help prepare incoming students for a successful transition to DCC. The Student Success Program will serve as a fundamental link between students and campus services (i.e. Enrollment Services, Tutoring, Financial Aid, Advising, etc.) as well as other partner agencies and community resources (i.e. Single Stop, SNAP, Mental Health Services, etc.) to support student retention, progress, and completion.

Student Success Coaches will be expected to develop and implement intervention strategies designed to improve academic success and persistence of students at Danville Community College. The Student Success Coaches are expected to manage a caseload of approximately 300 students. Performance measures for the Student Success Program include course completion rates, GPA markers, retention metrics (semester to semester and year to year), as well as degree/credential attainment of students in the program.

KSA's/Required Qualifications:
• Considerable knowledge of and considerable experience with barriers to educational success and a desire to help others reach their educational goals.
• Considerable knowledge of and considerable experience with student development theory and student affairs work.
• Demonstrated desire to help others reach their educational goals.
• Experience working with a variety of students and community members.
• Strong interpersonal skills to help engage, provide support to, and motivate students.
• Excellent customer service skills, including the ability to effectively follow up and follow through.
• Effective oral and written communication skills.
• Effective problem-solving skills.
• Excellent organizational skills.
• Proficient in use of technology, including Microsoft Office.
• Demonstrated ability to work independently and as part of a team.
• Demonstrated desire to learn and grow as professional needs arise.

Please attach any relevant certifications, licensures, etc. as supporting documents.

Additional Considerations:
• Experience working in a higher education setting in the role of an academic advisor, an academic coach, an academic counselor, a career coach, or a similar role.
• Understanding of common college resources to include financial services, student services, and academic resources.
• Understanding of common community resources.
• Experience assisting individuals with career assessment, career planning, and career preparedness.
• Experience providing academic counseling/coaching, motivational interviewing, or strengths-based coaching.
• Understanding of adult lifespan development and experience counseling individuals who are facing a variety of life challenges.

Application Instructions:
Go to https://jobs.vccs.edu/postings/85461 to view the full job posting and/or to apply.

EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
Contact Information
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