Presidio, Where Teamwork and Innovation Shape the Future 
At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights. 

The Role
Presidio Technician is an entry-level position within an IT department, serving as foundational support for an organization's IT infrastructure. This role will be responsible for the maintenance, troubleshooting, and inventory of computer systems, hardware, software, and networks within an organization. Technicians work under the supervision of more experienced administrators or engineers, assisting with day-to-day tasks and gaining hands-on experience.

Travel Requirements: You will be expected to travel up to 75% throughout the US.

Responsibilities include: 

• Support: General support, troubleshooting and incident response
• Cable Management: Assisting with the organization and labeling of network cables in server rooms and wiring closets.
• Installation and Setup: Assemble, install, and configure new computer systems, peripherals (printers, scanners, monitors), and network devices (routers, switches).
• Procedure Documentation: Helping to create or update documentation for hardware inventory.
• Installation and Configuration: Install, configure, and upgrade operating systems (Windows, macOS) and various software applications, including business-specific programs.     

Required Skills and Professional Experience 

• Associates degree or equivalent experience and/or military experience.
• Overall <1-3 years of experience in computer repair or networking.
• Only applicants residing in Charlotte Ballantyne and nearby areas will be considered.

Technical Skills:

• Basic understanding of TCP/IP, DNS, DHCP.
• Familiarity with common network protocols (HTTP, FTP, SSH, RDP).
• Knowledge of network hardware (routers, switches, firewalls, access points).
• Knowledge of computer hardware.
• Knowledge of Windows OS and installation procedures.

 Soft Skills:

• Problem-Solving: Eagerness to diagnose and resolve technical issues.
• Communication: Good verbal and written communication skills for interacting with users and team members.
• Attention to Detail: Meticulousness in following procedures and documenting work.
• Teamwork: Ability to collaborate effectively with other IT professionals.
• Eagerness to Learn: A strong desire to acquire new knowledge and skills in networking. 

Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. 

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you’ll be part of a team that is shaping the future. 

Ready to innovate? Let’s redefine what’s next—together. 

About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio’s expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com. 

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Applications will be accepted on a rolling basis.

Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances.

To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com.

Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.

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Company Name: Presidio
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