Director of IT Compliance and Digital Accessibility | Empire State University SUNY

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Director of IT Compliance and Digital Accessibility

Company: Empire State University SUNY
Location: Saratoga Springs, NY
Employment Type: Full Time
Date Posted: 12/09/2025
Job Categories: Education, Collegiate Faculty, Staff, Administration

Job Description

Director of IT Compliance and Digital Accessibility

Director of IT Compliance and Digital Accessibility

Empire State University is currently seeking a Director of IT Compliance and Digital Accessibility in the Office of Integrated Technologies. The Director provides strategic leadership in designing, implementing, and continuously improving the university's IT compliance program, including oversight of regulatory adherence, risk management, and process maturity initiatives such as CMMI. This position also participates in the university's digital accessibility framework, ensuring that administrative and non-instructional technologies are usable, inclusive, and aligned with institutional and legal obligations. The incumbent will collaborate with ITS leadership, faculty, administrative units, and cross-divisional stakeholders to advance a culture of accountability, operational excellence, and continuous improvement. This position will serve as a member of the Electronic and Information Technology (EITA) group responsible for systems and services that are not a part of direct student instruction and will coordinate with the EITA officer for academic systems.

Duties and Responsibilities

Strategic Compliance and Accessibility Leadership:

Develop and implement IT compliance and digital accessibility strategies aligned with federal, state, and institutional requirements (e.g., FERPA, GLBA, ADA, Section 508, GDPR, and NY SHIELD Act).
Lead initiatives to achieve and maintain strategically designated CMMI Level conformance, ensuring consistent and repeatable processes across IT operations.
Oversee frameworks, metrics, and governance structures supporting IT compliance, process standardization, and continuous improvement initiatives.
Serve on the university wide EITA group ensuring that accessibility requirements, improvements are incorporated into compliance frameworks.

Policy Development and Oversight:

Design, maintain, and oversee IT compliance and digital accessibility policies, standards, and procedures.
Ensure alignment with Empire State University's strategic goals, SUNY system-wide policies, and accessibility best practices.
Collaborate with the campus EITA group to maintain and improve institutional guidelines for accessible systems and services, websites, and technology platforms for administrative and non-instructional services.

Collaboration and Governance:

Work closely with ITS leadership, faculty, administrative, and academic leadership to ensure compliance and accessibility priorities are integrated into institutional planning and organizational efficiency efforts.
Collaborate on reports related to compliance performance, accessibility evaluations, and compliance outcomes.

Training and Communication:

Identify, develop, and deliver compliance training for appropriate staff.
Manage communication channels related to non-instructional compliance and accessibility processes, including email, announcements, and websites.
Provide information and instruction for CMMI performance and process standards.

Monitoring and Reporting:

Conduct regular audits and reviews of non-instructional IT systems, software, websites, and digital documents for compliance and accessibility.
Maintain systems for monitoring compliance with regulations and digital accessibility standards.
Produce regular reports on compliance performance, accessibility evaluations, and remediation progress.

Audit, Risk Management, and Remediation:

Track and record IT audits and accessibility reviews, including internal and external evaluations.
Identify risks related to compliance and accessibility; and develop mitigation strategies to address gaps or vulnerabilities.
Coordinate accessibility remediation as needed, ensuring timely resolution of issues.

Job Requirements:
Required Qualifications:

Bachelor's degree in Information Technology, Computer Science, Instructional Design, Educational Technology, or a related field; OR an Associate's Degree in any of the same fields plus three years of work experience in IT support or audit.
A minimum of three years of experience in IT compliance, digital accessibility, instructional technology, or related higher education leadership roles.
Knowledge of regulatory frameworks (FERPA, GLBA, HIPAA, ADA, Section 508, GDPR, etc.).
Strong understanding of accessibility standards, assistive technologies, and universal design principles.
Excellent analytical, problem-solving, technical writing, and communication skills.

Preferred Qualifications:

Master's degree in IT, Educational Technology, or related field.
Relevant certifications such as CMMI Associate, International Association of Accessibility Professionals (IAAP), Certified Professional in Accessibility Core Competencies CPACC, Certified Professional in Web Accessibility (CPWA), or ISACA's Certified Information Systems Auditor (CISA).
Experience in higher education environments.
Experience in software development, secure coding, and audit processes.
Demonstrated ability to lead cross-functional initiatives and manage organizational change.

Special Information:

Occasional travel may be required to fulfill department, division, and university-wide commitments.
Applicants must be currently authorized to work in the United States on a full-time basis. VISA sponsorship is not available for this position.
SUNY Empire provides employees with robust remote and flexible work options to meet the needs of students, faculty, and staff in a dispersed work environment.

Additional Information:
Rank/Salary: Senior Programmer-Analyst, SL4 / $82,000-$95,000, dependent upon experience and qualifications.

We are pleased to offer our employees an excellent benefit package which includes NYS health insurance, free dental and vision, competitive retirement options, and generous vacation, sick and holiday accruals; and a strong emphasis on work-life balance. We also offer professional-development activities for professionals and support staff.

SUNY Empire is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University. SUNY Empire is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

SUNY Empire provides reasonable accommodations for applicants with disabilities, veterans, or wounded warriors where appropriate. If you would like to request a reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources at (518) 587-2100.

In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling (518) 587-2100. It can also be viewed online at our Safety and Security website.

To apply, visit http://esc.interviewexchange.com/jobofferdetails.jsp?JOBID=194919

Contact Information

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Company Name: Empire State University SUNY
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Website: https://apptrkr.com/6775740...

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