Applications are submitted online until the position is filled and/or the posting is closed. After reviewing this job announcement, please click on the link at the bottom of the page to apply online. A resume is required with the application. Further instructions on submission of documents are available in the online application. A resume may not be substituted for an application.

Allegheny County is seeking a visionary and strategic leader to serve as the Director of the Department of Information Technology and Chief Information Officer (CIO). Reporting to the County Manager, this executive-level position is responsible for leading the County’s enterprise-wide technology strategy, operations, and innovation. The CIO will drive digital transformation – focusing on how services are delivered, how decisions are made, and how employees work; ensure secure and reliable IT services; and align technology initiatives with the County’s mission to deliver efficient, equitable, and citizen-focused services.

Strategic Leadership & Governance

• Develop and implement a county-wide IT strategic plan aligned with organizational goals and public service priorities, including efforts to centralize the County’s IT operations.
• Lead enterprise architecture planning and ensure alignment with emerging technologies and best practices.
• Establish IT governance frameworks to prioritize initiatives, manage risk, and ensure transparency and accountability.
• Advise County leadership on technology trends, opportunities, and risks.

Customer Service & Stakeholder Engagement

• Serve as a strategic partner to elected officials, department directors, and external agencies.
• Foster a customer-centric culture within the Department of Information Technology.
• Collaborate with County departments to understand business needs and deliver responsive, value-driven IT solutions.
• Promote digital equity and accessibility in public-facing services.

Infrastructure Operations & Cybersecurity

• Oversee the design, implementation, and maintenance of the County’s IT infrastructure, including data centers, networks, cloud services, and end-user computing.
• Ensure high availability, performance, and resilience of critical systems and services.
• Lead the County’s cybersecurity strategy, including risk management, incident response, and compliance with federal, state, and local regulations.
• Manage vendor relationships and service-level agreements for infrastructure and security services.

Project & Portfolio Management

• Direct the planning, execution, and oversight of enterprise IT projects to ensure alignment with County priorities, timelines, and budgets.
• Implement portfolio management practices to evaluate, prioritize, and balance IT initiatives based on strategic value, risk, and resource capacity.
• Establish and enforce project management standards, methodologies, and tools to promote consistency, transparency, and accountability.
• Monitor project performance through key performance indicators (KPIs), risk assessments, and regular reporting to County leadership.
• Foster cross-functional collaboration among technical teams, business units, and external partners to ensure successful project delivery and stakeholder satisfaction.

Innovation

• Lead the County’s digital transformation efforts by identifying and implementing emerging technologies that improve service delivery, efficiency, and accessibility.
• Develop and execute an enterprise innovation strategy that encourages experimentation, cross-departmental collaboration, and continuous improvement.
• Champion the use of data analytics, automation, and AI to enhance decision-making, streamline operations, and deliver proactive public services.
• Establish governance frameworks and ethical guidelines for the responsible use of artificial intelligence (AI) and machine learning technologies.
• Promote a culture of innovation within the Department of Information Technology by supporting pilot programs, proof-of-concept initiatives, and agile development practices.

Resource Management

• Oversee the development and administration of the department’s operating and capital budgets, ensuring alignment with strategic priorities and fiscal responsibility.
• Manage IT procurement processes, vendor relationships, and contract negotiations to maximize value and ensure compliance with County policies.
• Develop workforce strategies to recruit, retain, and develop a diverse, skilled, and future-ready IT team.
• Implement performance management systems to monitor service delivery, optimize resource allocation, and drive accountability.
• Ensure effective asset management, including lifecycle planning for hardware, software, and infrastructure investments.

• Enterprise IT systems, cybersecurity, cloud computing, and digital services.
• Government operations, regulatory requirements, and public sector procurement.
• IT governance, risk management, and compliance frameworks.

• Leadership and change management within a complex, multi-stakeholder environment.
• Interpersonal communication & negotiation.

• Align technology with organizational strategy and public service goals.
• Foster innovation and manage competing priorities in a resource-constrained environment.