Position Summary

Exercises independent discretion and judgement in claims handling involving complex liability issues, to include coverage issues and severe injury claims.

• This is a remote work form home position anywhere in the state of VA.
• The ideal candidate will live in close proximity to the Richmond Branch Office.

Duties and Responsibilities

• Conducts investigations, evaluate and make recommendations regarding coverage and liability.
• Handles claims involving complex liability, damages or coverages.
• Negotiates with all parties, or their representatives, within designated authority.
• Documents the file and submits reports.
• Identifies subrogation opportunities and initiates appropriate action.
• Completes required training.
• The position requires the incumbent to provide support for property claims during periods of heavy volume.
• Trains and mentors.
• Travel for training may be required.

The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Capabilities

Qualifications

Minimum Educational and Experience Requirements

• High school diploma or GED required;
• Associates or bachelor's degree preferred.

Additional Experience

• Five years casualty claims adjusting experience or equivalent experience in the medical or legal field required.
• Broad knowledge and expertise in the areas of liability coverages, laws and injuries required.
• Position requires incumbents to provide support for property claims during periods of heavy volume.
• Travel for training may be required.

Designations and/or Licenses

• Valid driver's license required.
• Completion of Associate in Claims (AIC) program preferred.

Physical Requirements