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Retail Sales Specialist - Home Theater
Company: Best Buy
Location: Phoenix, AZ
Employment Type: Full Time
Date Posted: 01/26/2026
Job Categories: Customer Service and Call Center, Retail/Wholesale, Sales
Job Description
Retail Sales Specialist - Home Theater
As a Retail Sales Specialist in our home theater department, you'll engage with customers to learn their needs, provide excellent service, perform product demos and make helpful recommendations. We'll provide the training you need to become an expert on TVs and related products, including specifications, features and benefits.

What you'll do
  • Engage with customers to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
  • Stay informed about the latest home theater technology trends and products through continuous learning and professional development
  • Handle customer inquiries and returns professionally, ensuring a positive shopping experience
  • Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively
  • Maintain department merchandising and readiness to serve customers
  • Train other sales floor personnel on how to be successful in the department
Basic qualifications
  • 1 year of experience building complex solutions in sales, customer service or related fields
Preferred qualifications
  • 1 year of experience selling in premium products, luxury brands and/or custom design environments
  • 1 year of experience in customer relationship management (CRM)
What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support
About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.tm

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Contact Information
Apply Now | Forward Job to a Friend | More Jobs From This Employer
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