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Student Outreach & Resource Center Graduate Assistant
Company: Rollins College
Location: Winter Park, FL
Employment Type: Full Time
Date Posted: 01/27/2026
Job Categories: Education, Collegiate Faculty, Staff, Administration
Job Description
Student Outreach & Resource Center Graduate Assistant


Student Outreach & Resource Center Graduate Assistant


Position
Summary:

The Rollins College Student Outreach & Resource Center is seeking a Graduate Assistant to join their team! The responsibilities of the Student Outreach & Resource Center GA are centered on the College mission of educating students for global citizenship and responsible leadership, empowering graduates to pursue meaningful lives and productive careers.

The Student Outreach & Resource Center GA reports to the Assistant Director of the Student Outreach & Resource Center and provides oversight of crisis management cases and other student-related issues. As a non-clinical care manager for undergraduate students, the person in this position will have primary responsibility for providing support to students facing a range of challenges including but not limited to issues related to mental health, adjustment concerns, academic concerns and other behaviors in the campus community. The Student Outreach & Resource Center GA will assist in planning and delivering a variety of interventions, referrals, and follow-up services; maintain accurate case records; and provide outreach and support to students.

The Student Outreach & Resource Center GA impacts student support and care on the Rollins campus. This position will assist in the following capacities, being directly responsible for (4) main initiatives:
  • STUDENT OUTREACH AND SUPPORT: Provide non-clinical care management for students referred to the Dean of Students: Student Outreach & Resource Center department by:
    • Meeting with students referred to the Student Outreach & Resource Center.
    • Collaborating with appropriate staff to support students of concern.
    • Supporting community members seeking guidance around a range of student-related issues.
    • Maintaining factual case documentation.
    • Providing follow up outreach services.
    • Provide one-on-one appointments focused on organizational strategies, including topics such as time management, academic planning, and other skills to support student success.
  • DIVISION AND DEPARTMENTAL MEETINGS: Attend bi-weekly team meetings, weekly one-on-one supervisor meetings and monthly division meetings.

  • CAMPUS INITIATIVES: Represent the Student Outreach & Resource Center at functions such as departmental programming, open houses, and student activity fairs.

  • OTHER: The Student Outreach & Resource Center GA will have opportunities that will aid in professional and personal development including, but not limited to:
    • Collaboration with the Wellness Center, Title IX, Accessibility Services, and other campus constituents that support student care needs.
    • Participation in staff development opportunities, including the Graduate Assistant curriculum. A strong emphasis will be placed on holistic development and personal wellbeing.

To learn more about the Student Outreach and Resource Center, please visit: https://www.rollins.edu/parents-families/student-outreach/.

Minimum
Qualifications & Skill Sets:
  • Strong interpersonal communication and challenge-resolution skills with an understanding of the unique challenges faced by student learners.
  • Strong management skills with the demonstrated ability to coordinate, manage, implement, and evaluate multiple cases over varied timelines and an ability to work independently once instructed is necessary.
  • Knowledge of time management skills, effective organizational skills, a working knowledge of campus resources, and a willingness to learn new skills throughout the year.
  • Have enthusiasm and creativity in devising new ways to promote the department, receive student referrals, and work with each student's individual needs.
  • Must be able to handle difficult situations and confidential information with sensitivity and professionalism.

Education Requirement:
The incumbent must be actively enrolled in a graduate degree-seeking program to qualify for this position and must remain actively enrolled in a graduate degree-seeking program for the duration of their employment in this position. This assistantship is intended for currently enrolled graduate students or individuals whose enrollment into a graduate degree program is imminent (e.g. student has been accepted into a graduate degree program and is awaiting the start of classes in the immediate future).
Additional
Position Information:

Anticipated Employment Dates: Spring 2026 semester (with an option to extend through the 2026-2027 academic year.)

Work Schedule: The GA is responsible for dedicating 900 hours to this position. The scheduled work hours will be arranged each semester in agreement with the supervisor of this position. Although not a requirement, the GA may also work an occasional late afternoon/evening slot to accommodate programming initiatives.

Pay Rate: The hourly pay is $16.00 and there are no benefits associated with this position.

*Due to the confidentiality of these positions, we are not able to hire any student who has been in an Undergraduate Program at Rollins, in the past 3 years.*

Work Environment:
  • Campus-based, front-facing customer service position, working in an office environment.
  • Work requires visual strain and the use of a computer.
  • Requires a flexible time schedule, as office hours are Monday-Friday 8:30AM-5:00PM

Instructions to Applicants:

To apply, please submit an application and upload the following materials:
  1. Resume
  2. Cover Letter (optional)

Review of applications will begin immediately and continue until the position is filled.

Our Service
Excellence Philosophy:



At Rollins, we strive to be responsive, respectful, collaborative, competent, and inclusive in all that we do. Whether serving prospective or current students, alumni, local residents, or our fellow faculty and staff colleagues, these standards define the Rollins service experience.

Click here to learn more about our commitment to Service Excellence at Rollins College!

Equal Employment Opportunity:

Rollins College is an equal opportunity institution. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by College policy or federal, state, or local law for employment and in our educational programs and activities. To learn more about our commitments, visit click here. Any applicant who requires reasonable accommodations for any part of the application or hiring process may contact us by phone or in writing to mailto:humanresources@rollins.edu" href="https://apptrkr.com/get_redirect.php?id=6878042&targetURL=mailto:humanresources@rollins.edu" target="_blank">humanresources@rollins.edu | 407.646.2102.

Employment Eligibility:

All new employees must be eligible and show employment eligibility verification by the first date of employment at Rollins College, as legally required (e.g., Form I-9). Rollins College will require proof of authorization to work in the United States. Further, based on the September 19, 2025, Presidential Proclamation and accompanying guidance from the USCIS and Department of State, the College may not be able to offer H-1B sponsorship. Particularly the College is not able to pay the required fee accompanying new H-1B visa petitions.

FLSA Status:

Non-Exempt

Service Months:

10

To apply, visit https://jobs.rollins.edu/jobs/student-outreach-resource-center-graduate-assistant-orlando-florida-united-states-winter-park-fl

Rollins is the best college in Florida, but don't just take our word for it. See what the experts are saying. Explore all of the ways Rollins is top ranked-from our academic excellence and expert faculty to our unparalleled campus and one-of-a-kind study abroad opportunities.



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