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Field Services Regional Director - GA, AL, MS, LA, FL (pan handle)
Company: Best Buy
Location: Atlanta, GA
Employment Type: Full Time
Date Posted: 02/02/2026
Job Categories: Customer Service and Call Center, Retail/Wholesale, Sales, Sports and Recreation, Transportation, Warehousing, Purchasing, Executive Management, Logistics
Job Description
Field Services Regional Director - GA, AL, MS, LA, FL (pan handle)
As the Field Services Regional Director, you'll oversee Best Buy's strategy for delivery, installation, custom services and repair in your region. This includes warehouse strategy and delivery pad operations. You'll manage all fulfillment from distribution centers, delivery pads, and retail stores by leading a team of direct reports and ensuring they deliver best-in-class customer experiences.

What you'll do
  • Work with the Divisional Field Services Senior Director and other regional directors to translate enterprise priorities into local strategies
  • Manage all in-home service partner relationships in your region to achieve operating results and customer service standards
  • Coach the leadership teams across your region to promote talent development, performance management and strong employee experiences
  • Conduct monthly and quarterly business reviews with service partner senior leadership to ensure service level agreements are met
  • Regularly assess warehouses to ensure operational standards are met
  • Build and maintain an exceptional team culture centered around engagement and belonging
Basic qualifications
  • 5 years of experience as a supervisor or manager
  • 5 years of experience with responsibility for financial results, including sales, margin and profitability
  • 5 years of retail, logistics, operational, warehouse, inventory or customer service experience
  • 3 years of multi-unit management experience
  • 3 years of experience managing vendor relationships or partnership
  • Ability to travel overnight up to 50% of the year
Preferred qualifications
  • Bachelor's degree in operations management, distribution, logistics, business or related field
  • Experience managing multiple distribution centers
  • Supply chain experience, including transportation, demand planning or vendor management
What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
  • Competitive pay
  • Generous employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.tm

Best Buy is an equal opportunity employer.
Contact Information
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