| Advanced Specialist, Customer Success - Faculty Advisor - Business and Economics | |||||
Company: PearsonLocation: Nashville, TN Employment Type: Full Time Date Posted: 03/07/2026 Job Categories: Consulting Services, Customer Service and Call Center, Education, Finance/Economics, Collegiate Faculty, Staff, Administration |
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| Job Description | |||||
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Advanced Specialist, Customer Success - Faculty Advisor - Business and Economics Full -Time Faculty Advisor: MyLab Business & Economics Description The Faculty Advisor for Business is a key member of the Faculty Advisory Team within the Pearson North America Higher Education Customer Success Organization. They will strategically identify and partner with key course-level administrators, acting as a pedagogical and subject-matter expert on the alignment of Pearson digital products with instructors learning objectives and student outcomes. This particular position requires expertise and experience in teaching Business & Economics at the college or university level. The Faculty Advisor will have expert-level knowledge of Pearson digital implementation models within courses related to their own teaching/research field and be able to extrapolate those skills into a variety of fields within Business and further apply their mastery to related disciplines that utilize the same core learning tools. The Faculty Advisor must be able to investigate and respond to questions, offering responses tailored to specific audiences and purposes. They will develop and utilize a set of milestones to effectively track growth and success, using an established rubric and reporting template to facilitate these internal and external discussions.The Faculty Advisor will also collaborate with other teams to provide insights and feedback from the perspective of an instructor. The Faculty Advisor will also be responsible for equipping faculty at pre-identified accounts with the necessary skills and information they will need to maximize the impact of the Pearson digital product in their course each term, which includes facilitating face-to-face and virtual trainings or workshops and/or creating implementation-specific product tutorials or videos to support proper rollout and usage. At Pearson, were committed to a world thats always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether its one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology and each other to surpass these boundaries we create seeds of learning that become the catalyst for the worlds innovations, personal and global, large and small. Responsibilities
Qualifications
Schedule: 40 hours per week; flexibility to accommodate teaching schedule may be possible Salary: $68,000-73,000 annually This position is eligible for Pearsons annual incentive program. Information on benefits can be found here. Applications will be accepted through March 15, 2026 . This window may be extended depending on business needs. Hiring Process:
Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. Job: Customer Success Job Family: GO\TO\MARKET Organization: Higher Education Schedule: FULL\_TIME Workplace Type: Remote Req ID: 23079 \#location Contact Information
Company Name:
Pearson
Website: https://rr.jobsyn.org/F8FBA84955AB4... Company Description:
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