Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. As the regions polytechnic, we are recognized for our distinctive approach to hands-on learning that leads to in-demand careers. EWUs 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washingtons second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelors and masters degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a 24-25 College of Distinction (CoD).

Money magazine recently named EWU as one of its Best Colleges in America 2024.

Tribal Land Acknowledgement
At Eastern Washington University, we are proud to recognize the land of the Spokane Tribe and other tribes that shared the land for fishing and trading. The Spokane Tribe, Coeur dAlene Tribe, Confederated Tribes of the Colville Reservation, the Kalispel Tribe, and the Nez Perce Tribe are integral to the cultural heritage and traditional ethnological knowledge of the land.

Native American heritage is woven into the fabric of our institution, enriching our community through tribal culture, historical teachings, and tribal language, and is embraced daily by students, staff, faculty, and the Eastern Washington community.

At EWU, we are committed to reflecting on and acknowledging the historical injustices of genocide and the forced removal of tribal peoples and all our relatives. EWU recognizes and honors tribal sovereignty and government to government relationships with tribes.

From here forward, EWU will remain committed to supporting, honoring, and recognizing the Native American community and the dynamic contributions that are shared with our university.

We are currently seeking skilled and team-oriented applicants for the following position: Associate Director for Support Services

Reporting to the Director for Student Accommodations & Support Services (SASS), the Associate Director for Support Services connects students with essential wrap-around care and services. Helping students navigate accommodations, university processes, Title IX support, basic needs support, and academic resources, this position is a primary leader in assessing and supporting students experiencing life issues and barriers to success. SASS is a team dedicated to supporting students with the goal of increasing student success and retention.

The Associate Director for Student Support Services must be able to guide multiple complex student cases on a concurrent basis, communicate effectively with myriad constituencies, prepare sensitive, high-level reports, correspondence, and briefing materials, and function autonomously with significant discretion in a dynamic environment. The position regularly deals with students in crisis and sensitive matters and is a key supervisor, case manager, communicator, educator, and advocate for students.

The Associate Director is tasked with helping create and support an equitable learning community at EWU for all students who need support services and a secondary point of contact for Student Accommodations and Support Services (SASS). The Associate Director will work closely with the Director to ensure students receive support services they need by working collaboratively with campus stakeholders, particularly departments/units integral to providing guidance and assistance to students.

The Associate Director is responsible for advising, advocating for, and providing student support services. Additionally, the Associate Director will help with designing and facilitating programs, workshops, resources, and communications to support students in crisis. Specific positional focus is on students dealing with sexual misconduct, mental health concerns, and other high-level crisis situations.

The Associate Director will build collaborative internal and external relationships, work closely with all Student Affairs case managers to connect students in need of resources and support, and help oversee SASSs involvement in campus, local, and regional activities/events that contribute to student success and retention. This position supervises department staff and student employees, as well as advises and assists students, staff, and faculty with referrals to appropriate on- and off-campus resources, as needed.

EWU is committed to supporting and promoting a workforce that is welcoming to all and encourages applicants of all backgrounds to apply for this position.

The salary for this position is $64,164 up to $80,000. Where the hired candidate will begin within this range is dependent on education, experience, and skills.

In addition to salary, the university offers a comprehensive benefits package including health insurance and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits-briefing/benefits/insurance/

Eastern Washington University provides an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence.

Note: The above job description is a general outline of the duties and responsibilities typically associated with this position. Specific tasks and responsibilities may vary based on the needs of the department and institution.

This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. Sponsorship is not available for this position at this time.

All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.

This is an Administrative Exempt position and is covered by EWU Policy 406- 01, Exempt Employment: https://inside.ewu.edu/policies/knowledge-base/ewu-406-01-exempt-employment/

After starting employment, employees will complete the required training via Canvas. The Office of Employee Belonging, Development, and Leadership will reach out to you concerning Workplace Belonging training.

Note: Interviews might be conducted via Zoom (camera must be enabled). If so, candidates must be able to demonstrate competence using Zoom and other technologies.

The salary for this position is $64,164 up to $80,000.

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