Join our team as a Front Desk Ambassador and be the welcoming face of our hospital!

Schedule: Monday Friday | 10:00am 2:00pm & 4:00pm 8:00pm

As the first point of contact for patients, families, and visitors, you'll play a vital role in creating a positive and safe experience for everyone who walks through our doors. In this role you will:

• Welcome and assist patients, families, visitors, and staff in a warm and professional manner, providing information and guidance as needed.
• Answer and route incoming calls accurately and efficiently, ensuring everyone gets to the right place.
• Screen visitors, verify vendor appointments, and issue badges through our visitor management system.
• Conduct medical screening questions to help maintain a safe and healthy environment.
• Help keep our facility secure by identifying and reporting any suspicious activity.
• De-escalate tense situations with patience and professionalism.
• Consistently deliver an exceptional experience, treating every individual with respect, dignity, and compassion.

If you're a people person who thrives in a fast-paced environment and has a passion for helping others, we'd love to hear from you!

• High School diploma or equivalent
• One-year front office/receptionist or customer service experience
• Previous work experience using a business office suite, such as Microsoft Office, required.
• Excellent customer service skills, good problem-solving skills and the ability to multitask are required.

Contact Name:
Company Name: University of Maryland Medical System
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Contact Email:
Website: https://careers.umms.org/us/en/job/...
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