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Featured Employers
IT Infrastructure Analyst, Manufacturing
Company: AbbVie
Location: Tempe, AZ
Employment Type: Full Time
Date Posted: 04/10/2026
Job Categories: Advertising/Marketing/Public Relations, Biotechnology and Pharmaceutical, Engineering, Finance/Economics, Information Technology, Manufacturing and Production, Sales, Science, Quality Control
Job Description
IT Infrastructure Analyst, Manufacturing

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onX,Facebook,Instagram,YouTube,LinkedInandTik Tok.


Job Description

Default point of contact for BTS with the business; brokers contracts between BTS and thebusiness, andresolves client and BTS relationship issues. Manages andprovidesexpert adviceon,the selection, design, justification,implementationand business use of information systems. Analyzes business processes; elicits, analyzes, and documents business requirements;identifiesalternative solutions, assessesfeasibilityand makes recommendations typicallyseekingto exploit andleveragenew or existing technology components. Translates business requirements into functional requirements; performs data and process modeling; manages change; and leads, coordinates / performs testing, verification, and validation of requirements.

Infrastructure Administratorin AbbVie Business Technology Solutions (BTS),youllhave opportunities to contribute to the digital transformation of a leading biopharma company, helping to create solutions thatimpactpatients and their communities for the better.

Provide direct support to an assigned area.Applyrelevant principles to support projects and ongoing activities. Complete tasks which support a project or functional team.

Responsibilities:

  • Understand the organization's vision, goals, and strategies.Takesownership and lead role in coordinating Infrastructure operations,systemsand technology (servers, storage, networks, and manufacturing end points) and related initiatives at the site level.

  • Understands the team's priorities appropriately and determines the team's critical success factors.Responsible for actions required by itself and delivery partners.

  • Establish andmaintainhigh-quality relationships with all levels within the organization. Understand client's business needs and requirements.

  • Works with Global and Business IT teams to recommend and implement technologies and strategies within the local sites. Interacts with Managed service partners and Global peers to ensure that changes, requests, and incidents to the infrastructure operations at the site level are achieved following BTS Infrastructure services policies and standards.

  • May negotiate, secure,overseeand ensure that resources are available to meet the daily operational demands of the site.

  • Responsible for all aspects of resource coordination, setting expectations, communicating withstakeholdersand delivering to meet business needs.

  • Ensures IT compliance and adherence to applicable internal and external regulations and guidelines for the Infrastructure Operations area (CCF, servers, and storage)

  • Maintain site metrics for operational support delivery, overall health of ITinfrastructureand develop continuous improvement initiatives to promote future health of the site.

  • Managesappropriate auditpreparation and representation/participation and audit responses to GXP areas under the BTS Infrastructure operations (CCF, servers, storage, and areas.

  • Responsible for coordinating local infrastructure operations projects, maintenance contracts, and expenses within budget. Inventory management and accuracy of local infrastructure operations (CCF, servers, and storage) assets as per Finance and BTS standards and policies.

  • Responsible for assuring that issues and requests assigned to the infrastructure operations team are resolved and completed appropriately andtimelyasestablishedin the BTS Infrastructure Servicesorganizationmetrics.


Qualifications

  • Bachelorsdegree plus 6years technical experience, orMastersdegree plus 5years experience.
  • Infrastructure design and security hardening knowledge.
  • Project Management skills
  • Supervisory skills (1 - 3 years)
  • Experience Administration of servers and storage environments
  • Knowledge ofqualificationofcomputerized systems (servers, PCs, printers, etc.)
  • Hardware and OS equipment skills (PCs, MS Office applications, Windows, VMWare).
  • Administration and management of network devices (Cisco, Palo Alto).
  • Best practices for a safe and controlled environment.
  • Clear interpersonal communication, proofreading, editing, and formatting skills.
  • Preferred:
  • Work experience in the pharmaceutical industry

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

  • The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeofthis posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location,andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.

  • This job is eligible toparticipatein our short-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of anybonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's soleandabsolutediscretion unless and until paid andmay bemodifiedat the Companys sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Contact Information
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