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Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

Please review the following job description:

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Manages stakeholders day-to- day needs. Monitors internal and external service relationships to ensure quality of service delivery, client satisfaction, operational efficiencies and achievement of target cost savings.
2. Serves as first line, tactical conduit for communication between LOBs/teammates and the service provider(s).
3. Performs sourcing request entry, due diligence and ongoing monitoring activities related to supplier onboarding and performance
4. Typically leads moderately complex projects and participates in larger, more complex initiatives. Solves complex technical and operational problems.
5. May have team lead/mentorship responsibilities (not managing teammates)
6. Acts as a resource for teammates with less experience.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's degree and five years of IT service delivery with experience managing complex, IT vendor relationships; or an equivalent combination of education and work experience.
2. In-depth knowledge in information systems and ability to identify, apply, and implement best practices. Understanding of key business processes and competitive strategies related to the IT function.
3. Ability to plan and manage projects. Ability to solve complex problems by applying best practices. Ability to interpret and convey complex, difficult, or sensitive information.
4. Ability to provide direction and mentor less experienced teammates.

Preferred Qualifications:
1. Bachelors degree and six years of experience or an equivalent combination of education and work experience.
2. Banking or financial services experience.
3. Experience with third-party suppliers and/or remote or offshore or outsourced activities. Sensus among different stakeholders. Ability to provide direction and mentor less experienced teammates.

The annual base salary for this position is $100K-$120K

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting
Constantly (More than 50% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truists generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truists defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work

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Company Name: Truist Financial
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Website: https://careers.truist.com/us/en/jo...
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