Qualifications

Basic Requirements:

• Citizenship
• Citizen of the United States
• After a determination is made that it is not possible to recruit qualified citizens, non-citizen personnel may be appointed on a temporary basis under authority of 38 U.S.C. 7405, without regard to the citizenship requirements of 38 U.S.C. 7402 or any other law prohibiting the employment of or payment of compensation to a person who is not a citizen of the United States
• Candidates must meet all other requirements for the grade and position concerned
• Experience and Education
• Experience
• One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician
• Education
• Four academic years above high school leading to a bachelor's degree with courses related to the occupation
• OR Experience/Education Combination
• Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable
• Certification
• None English Language Proficiency
• A candidate will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English
• See chapter 2, section D, paragraph 5a, this part
• Health Technician (Telehealth Clinical), GS-7 (Advanced) Experience
• One year of experience equivalent to the next lower grade level
• Demonstrated Knowledge, Skills, and Abilities
• In addition to the experience above, the candidate must demonstrate all of the following KSAs
• Ability to use independent technical judgment to analyze, evaluate and resolve problems
• Knowledge of quality control and assurance procedures and principles of performance improvement
• Ability to function effectively between competing priorities
• Knowledge of proper maintenance and troubleshooting of telehealth equipment
• Ability to work with a team to provide technical guidance, plan, organize and coordinate activities of a health technician in order to effectively complete job duties of assignment such as distributing workload, monitoring the status and progress of work, monitoring accuracy of work
• Ability to assist in Health Technician (Telehealth Clinical) development, outcome management and strategic planning
• Ability to perform successful knowledge transfer regarding the use of telehealth technologies
• References: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/
• Full performance level of this position is a GS-7. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position
• Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.