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Featured Employers
Service Desk Lead
Company: General Dynamics IT
Location: Fort Bragg, NC
Employment Type: Full Time
Date Posted: 05/11/2026
Job Categories: Engineering, Information Technology
Job Description
Service Desk Lead

System Admin Sr.

Job Description:

Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT youll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to be a part of a cohesive service desk team that performs all aspects of customer service and maintenance of existing systems to ensure the command is always mission capable.


HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT

Responsible for the installation and troubleshooting of enterprise computers, mobile devices, and related IT equipment. Utilize a configuration baseline for mobile and desktop configurations to include patches, IAVA, operating systems, COTS, GOTS and in house applications. Utilize Microsoft System Center Configuration Manager (SCCM) and Active Directory to troubleshoot and deploy images. Utilize mobile device management software to monitor, manage, and secure user mobile devices. Build and deploy mobile solutions based on customer requirements. Performs intense troubleshooting and problem resolution for multiple locations and networks.Performs Level 1 and Level 2 functions related to POTS phone devices and Cisco call management devices. Works with other IT professionals as directed to coordinate efforts, troubleshooting peripheral and hardware issues, resolve cross-team issues, communicates, and track changes for classified, unclassified, and special communications networks. Modifies group membership, user profiles, utilizes SCCM and Active Directory to troubleshoot, Resolves and tracks incidents using a ticketing system.Works with the CRM and SharePoint Developers to assist in resolving content management and permission related issues.

WHAT YOULL NEED TO SUCCEED:

Education:

DoD 8570 compliant for IAT Level II

Required Experience:

1+ years of related experience.

Required Technical Skills:

MS Windows 7/10 Operating System
Microsoft Office 2010 or later
Experience with personal computers, terminal, peripheral equipment and associated software repair, installation, configuration and system operation
Experience with VPN technologies
Experience with virtualization technology (VMware) desired
Experience with configuration of Android and iPhones
Experience with Cisco Call Manager
Security Clearance Level: Secret Clearance to start, must be able to obtain TS-SCI
Self-motivated and able to work independently and take initiative in identifying and addressing challenges.
Effective communications and listening skills.

Location:

On Customer Site - Ft Liberty, NC

Clearance:

Secret to Start; must be able to obtain TS/SCI

Citizenship Required:

US Citizenship

GDIT IS YOUR PLACE:

401K with company match
Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holiday

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