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Featured Employers
Zone Lead
Company: Augusta University
Location: Augusta, GA
Employment Type: Full Time
Date Posted: 05/22/2026
Job Categories: Installation, Maintenance, and Repair
Job Description
Zone Lead


Zone Lead

Job ID: 298401
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:

*


About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

Providing the highest level of quality service in a responsive and efficient manner to the entire university community while creating and caring for a physical environment in which those who seek knowledge, enlightenment and well-being enjoy successful, productive, and fulfilled lives. Facilities Services Division provides quality customer service by maintaining a safe, healthy, and aesthetically pleasing environment in which students, faculty, and staff can function and accomplish their educational objectives and by supporting a patient care culture that continuously improves. Facilities Services' responsibilities include Interior and Exterior Facilities Support, Construction, Space Management, and Environmental Services.

Job Summary

Plant Operations Zone Lead position supervises the Plant Operations zone of Health Sciences, Summerville, and Forrest Hills campuses for the maintenance, record keeping, personnel, and communications. Plant Operations is a 24 hour operation that supplies utilities to the University campus and to the Medical Center. Plant Operations is responsible for the operation, maintenance and repair of major mechanical building utility equipment to include chillers, boilers, compressors, vacuum pumps, cooling towers, etc. Plant Operations is also responsible for the water treatment and repair of major hydronic and steam systems. The Zone Lead will need to be available to routinely come in to assist with emergency situations after hours.

Responsibilities

The job duties include, but are not limited to:

Daily Zone Lead Operations

Ensure employees leave equipment in safe working conditions, and take immediate action if employees notify lead of dangerous situations.

Document and notify zone manager of any equipment failure and/or potential failures.

Document all corrective actions in detail on assigned work requests.

Schedule quarterly, mid-annual, and annual preventative maintenance on AU equipment based on manufactures required preventative maintenance requirements.

Schedule all preventative maintenance so that it does not disrupt the operation of AU buildings or its customers.

Schedule delivery of needed materials to complete daily and preventative maintenance according to when the equipment is scheduled for service.

Keep records of completed daily and preventative maintenance work orders as well as any future work that needs to be completed.

Communicate to building coordinators and zone manager of any shutdowns that need to occur to complete preventative maintenance of equipment.

Communicate to building coordinators and zone manager once preventative maintenance is complete and equipment has been returned to normal operation.

Leadership

Utilize effective critical thinking and strong problem-solving skills to make decisions and communicate tactfully with zone staff, leadership, and customers.

Provides training to zone staff regarding new methods, policies, procedures, safety and related topics.

Provides zone strategic planning, sound leadership, and gives direction to facilities employees.

This position will provide clear goals and expectations to zone staff.

Attend weekly meetings with the zone manager to update work orders completed as well as progress and upcoming projects.

Works closely with zone staff to provide guidance and developmental plans for all staff to be successful as well as identifying opportunities for all staff to excel.

Communicate to zone manager, director, assistant director of any emergency repairs that need to be completed.

Coordinate within zone and with other zones to apply manpower and equipment to solve issues as they arise.

Meet monthly with zone manager independently to discuss work orders and potential issues.

Help in the field as needed.

Responds to Work Request

Assign and ensure department responds to work orders in a quick and timely manner.

Communicate with customer explaining if work order is completed or if further work needs to be completed.

Provide supervision to ensure troubleshooting and repairing of equipment is completed in a quick and timely manner.

Schedule shutdowns with building coordinators and zone manager to ensure Augusta University buildings and its customers are not being disrupted.

Communicate with zone manager any future work that needs to be completed to ensure all equipment is effectively operating.

Document and notify zone manager of any equipment failure and/or potential failures.

Document all corrective actions in detail on assigned work requests.

Review work orders for zone, assure accuracy and thoroughness.

Assure labor time is applied to all work requests.

Pull work order requests and prepare metrics and reports.

Physically verify a random sampling of at least 10% of work orders per month.

Track and assure there is no back log of work orders.

Performs Related Work as Required

Expected to work overtime in emergency situations and when needed.

The above responsibilities are intended to describe the general nature and level of work performed.

They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel.

Must perform all work safely per OSHA standards.

Must follow good housekeeping at job sites, shop, and warehouse.

Performs any other duties and assignments as instructed by Augusta University leadership.

Required Qualifications

High School diploma or GED from a recognized State or Federal accredited organization and five years applicable maintenance experience

Must have a valid driver's license and be qualified to operate Augusta University vehicle

Preferred Qualifications

Additional Preferred Qualifications

Certified door or hardware consultant.

Preferred Educational Qualifications

EPA Certification (or the ability to obtain within 6 months of hire)

Associates Degree from an accredited college or university and 5 years' experience in any field and an understanding of other trades.

Supervisory with experience in management of personnel and techniques of chillers, high temperature, generators, boilers, and associated distribution equipment & systems.

UST Class A/B Operator.

One year of building automation systems.

Preferred Experience

Ten years of experience in a facilities maintenance and/or construction field, with a minimum of five years of supervisory experience.

Knowledge, Skills, & Abilities

ABILITIES

Must be able to communicate effectively (over the phone as well as in person) and have memory for details (to forward information both verbally and written or electronic communication). Must be able to handle several tasks at once, yet prioritize them in order of importance.

Position requires daily communication with Plant Manager and shop personnel, as well as other Facilities Operations Zone Managers, Leads and personnel. Frequent contact with AU staff members and building coordinators as well as utility providers, outside contractors, and consultants. All Augusta University positions are responsible for promoting a customer friendly environment and providing superior service as a part of their job.

KNOWLEDGE

Ability to read and interpret blueprints, plans, and specifications. Knowledge in mechanical engineering practices and design.

SKILLS

Prioritizing the maintenance and repair of utility providing equipment with available personnel and budget.

Shift/Salary/Benefits

Shift: Days/M - F (work outside of the normal business hours will likely be required of an employee in an exempt level position)

Pay Band: 12

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: 5/21/26 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Credit Check

This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.

Driver's License Statement

The Human Resources Division will request a driver's history report for the identified top candidate(s) for this position. We will initiate this through our Background Check Vendor; this report will come from the Department of Motor Vehicles. The selected candidate must have a valid driver's license.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=298401&PostingSeq=1


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