Empire State University currently seeks a Bilingual Call Center Representative in our 1Stop Student Services office.  The Bilingual Call Center Representative is responsible for delivering outstanding customer service to prospective students, current students, alumni, faculty, and staff in both English and Spanish. As a member of the 1Stop Student Services team, this position serves as a central resource for inquiries related to admissions, financial aid, registration, student accounts, and other university services. The representative manages a high volume of interactions across ph... more.