Members

Scholarships

Careers

Quick Job Search
Keywords:
Company Name:
Job Type:
Location:

Job Seeker Tools

•	Latest Jobs
•	Job Seeker Tools
•	Your Saved Jobs
•	Build Your Professional Profile

Members Get Hired!

HBCU CONNECT Member Senita Gill Hired by Intel at a Recent Hiring Event Hosted by HBCU CONNECT.

Similar Jobs

WALGREENS
Customer Service Associate in Staten Island, NY

NYU Langone Health
Patient Access Associate- Full Time, Days in Patchogue, NY

Maximus
Customer Service Representative - East End in New York, NY

PetSmart
Pet Trainer in North Babylon, NY

WALGREENS
Shift Lead in Syracuse, NY

BJ's Wholesale Club
Butcher in Massapequa Park, NY

NYU Langone Health
Department Secretary - Pathological Admin - Per Diem in Patchogue, NY

Featured Employers

Bilingual Multimedia Technologist

Company: Empire State University SUNY
Location: Saratoga Springs, NY
Employment Type: Full Time
Date Posted: 08/29/2026
Job Categories: Education, Collegiate Faculty, Staff, Administration

Job Description

Bilingual Multimedia Technologist

Bilingual Multimedia Technologist

Empire State University, Office of Digital Innovation and Learning, seeks a full-time bilingual Multimedia Technologist.

As a Multimedia Technologist at Empire State University, you will play a crucial role in creating training materials and delivering training to support bilingual faculty and students at SUNY's leading online institution. The ideal candidate will help create bilingual multimedia training materials and deliver training that supports our faculty and students' use of learning environments. You will also help support faculty and student use of the learning management system and other university supported learning tools and apply this experience to training development. This position offers the opportunity to work in a dynamic and collaborative environment with a team of Empire Online instructional technologists and instructional designers.

Responsibilities Include:

Provide support for bilingual faculty and students with training and translating support materials and courses.
Create supporting multimedia materials for distribution in both asynchronous and synchronous trainings for the learning management system (LMS), video hosting and other supported tools used in the LMS.
Create and maintain knowledgebase articles including screenshots and instructional videos.
Provide first-level support and assistance to faculty via phone, email, live chat, and our ticketing system for the use of the learning management system, video platform and other supported university learning tools.
Assist with other Empire Online multimedia projects.
Liaison with other offices at the university to enhance overall student and faculty training.
Deliver excellent customer service, ensuring a positive experience for all users.

Job Requirements:

Required Qualifications

Bachelor's degree from a regionally accredited institution.
A minimum of two years of relevant training and support experience.
Excellent verbal and written communication skills with attention to detail.
Familiarity with one or more learning management systems (Brightspace experience preferred).
Experience with video hosting platforms for training material distribution (Kaltura preferred).
Experience with Adobe Suite or equivalent tools for editing screenshots and videos.
Working knowledge of HTML for basic editing of articles or LMS pages using current HTML standards.
Working knowledge of accessibility compliance for online learning environments (WCAG 2.1).
Bilingual and biliterate in Spanish and English.

Preferred Qualifications

Experience working in higher education settings.
Experience providing bilingual support and training in educational settings.
Excellent interpersonal skills and ability to empathize with concerned customers.
Experience working collaboratively as part of a team.
Working knowledge of:
- User Experience Testing (UX) or similar design processes.
- Web browser functionality (Firefox, Google Chrome, Microsoft Edge, Safari).
- Mobile device: iOS and/or Android.
- Microsoft 365 and Microsoft Office.
- Virtual environment including Microsoft Teams.
Prior experience working effectively with faculty, staff, and students from diverse linguistic, cultural, and socioeconomic backgrounds.
Prior knowledge of and experience in working with bilingual and emergent bilingual learners, particularly in online settings.

Special Information

Occasional travel may be required to fulfill university-wide commitments.
Applicants must be currently authorized to work in the United States on a full-time basis. VISA sponsorship is not available for this position.
The successful candidate must complete and pass an online Spanish language proficiency test prior to an official offer of employment.
SUNY Empire provides employees with robust remote and flexible work options to meet the needs of students, faculty, and staff in a dispersed work environment.

Additional Information:

Rank/Salary: Instructional Support Associate, SL2 / $51,500-$53,500, dependent upon experience and qualifications.

We are pleased to offer our employees an excellent benefit package which includes NYS health insurance, free dental and vision, competitive retirement options, and generous vacation, sick and holiday accruals; and a strong emphasis on work-life balance. We also offer professional-development activities for professionals and support staff.

SUNY Empire is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University. SUNY Empire is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

SUNY Empire provides reasonable accommodations for applicants with disabilities, veterans, or wounded warriors where appropriate. If you would like to request a reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources at (518) 587-2100.

In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling (518) 587-2100. It can also be viewed online at our Safety and Security website.

To apply, visit http://esc.interviewexchange.com/jobofferdetails.jsp?JOBID=203280

Contact Information

Contact Name:
Company Name: Empire State University SUNY
Phone Number:
Fax Number:
Contact Email:
Website: https://apptrkr.com/9791923...

Apply Now | Forward Job to a Friend | More Jobs From This Employer

Featured Jobs & Internships

Baruch College
Development Manager (Deputy Director of Leadership Giving) in New York City, NY

USTA North Carolina
Social Media & Marketing Coordinator in Greensboro, NC

USTA North Carolina
Social Media & Marketing Coordinator in Greensboro, NC

Phillips Academy Andover
Director of Rowing in Andover, MA

Front Range Community College
Accounting Faculty in Westminster, CO

Front Range Community College
Nursing Faculty in Westminster, CO

W.W. Norton & Company
Inside Sales College Publishing Representative in Remote, NY

Michigan State University Child Development Laboratories
Head Teacher in Lansing, MI

Customs and Border Protection
U.S. Customs and Border Protection Virtual Career Expo – November 3rd in NATIONWIDE, DC

University of Alaska Fairbanks
Assistant or Associate Professor of Ecosystem Ecology in Fairbanks, AK

Harvard University, Department of Statistics, Faculty of Arts and Sciences
Tenured Professor in Applied Mathematics and Statistics, Harvard in Cambridge, MA

Center for Disaster Philanthropy
Manager, Advisory Services in Remote, DC

University of Washington
Assistant Professor, Health Systems and Population Health, University of Washington in Seattle, WA

LG Electronics
Production Team Lead (8 Openings) in Windsor, VA

Seattle Repertory Theatre
Alhadeff Studio Head Technician in Seattle, WA

Subscribe!

HBCU CONNECT

Surveys

Share your voice, or build your own survey in minutes — free for every member.

▸ Browse open surveys

▸ My surveys

▸ Create a survey

Featured Members