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Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

Please review the following job description:

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Mentor and develop exceptional design talent (but not line manage). Teach by showing
and doing. Play an active part in evaluating, recruiting, and developing talent.
2. Create/invent highly innovative business opportunities that expand the value delivered
to clients through digital and physical experiences.
3. Create and deliver world-class, end-to-end experiences and lead special/innovation projects.
4. Define standards and best practices that improve experience design through active involvement
and leadership.
5. Influence and support a culture of design excellence.
6. Consult and collaborate with talented teams in a supportive, complex environment and develop
an understanding of broader organizational context and goals.
7. Demonstrate thought leadership and be seen publicly as a leader in design
8. Excellent communication skills that fosters alignment across teams and builds productive partnerships
9. Stay current on trends, theories, methods and processes in order to develop new practices that drive increased value and appreciation of design.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's degree in related field (or equivalent work experience)

2. 6+ years of experience in the field (may include equivalent education)

3. Demonstrable experience leading large and/or complex projects

4. Excellent ability to communicate ideas and rationales to influence decision-making

5. Strong understanding and application of industry and discipline standards

6. Extensive experience creating artifacts and executing ideas, as well as experience

coaching teammates to execute

7. Ability to give and accept critique, coaching, and feedback and to promote a culture of critique

8. Demonstrated success driving results

9. Proficiency in applicable software applications

10.English language fluency

Preferred Qualifications:
1. Familiarity with:

• AWS Bedrock
• Amazon Lex
• AWS Connect
• Lambda Functions
• Event-driven architectures
• API integrations
• Knowledge base architectures
• AI model orchestration

2. 8+ years of experience designing complex digital experiences, intelligent systems, AI-enabled platforms, conversational experiences, or related technologies.

3. Experience creating scalable frameworks, reusable patterns, and enterprise standards.

4. Strong systems-thinking mindset with the ability to connect user experience, technology architecture, data, and business objectives.

5. Ability to collaborate effectively with Product, Engineering, Data Science, Research, Content Design, and business partners.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truists generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truists defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work

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Company Name: Truist Financial
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Website: https://careers.truist.com/us/en/jo...
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