Manages and oversees initiatives, reporting, special projects, and operational activities supporting workforce credit and non-credit career-oriented and continuing education programs. Supports the planning and implementation of academic program reviews and continuous improvement efforts to strengthen program effectiveness and student success. Collaborates with internal and external partners to ensure workforce programs meet institutional, regulatory, and accreditation requirements.

1. Supports Workforce Education leadership and institutional partners in the planning and implementation of annual academic program reviews, including collaborating with Analytics and Reporting to develop data dashboards, monitor key program performance indicators, and inform continuous improvement efforts.

2. Collaborates with Analytics and Reporting to validate workforce program data for institutional and state reporting and ensure the accuracy of publicly available program information, including program descriptions, career outcomes, and articulation pathways.

3. Supports the preparation and submission of Baccalaureate Accountability Reports to the Florida Department of Education in collaboration with institutional partners.

4. Collaborates with internal and external partners to monitor regulatory, reporting, and grant requirements and develop processes that support compliance across workforce credit and non-credit programs.

5. Monitors and evaluates workforce program compliance processes and recommends improvements to maintain alignment with institutional, regulatory, and accreditation requirements.

6. Manages assigned initiatives and supports the planning, implementation, and evaluation of broader efforts to advance workforce credit and non-credit programs.

7. Supports workforce credit and non-credit program curriculum development and modifications, including reviewing proposed program and curriculum changes for alignment with applicable state requirements.

8. Monitors and analyzes regional labor market data, including the Targeted Occupations List (TOL), Regional Demand Occupations List (RDOL), employment projections, and wage trends, to identify workforce gaps and inform current and future program planning.

9. Coordinates workforce program reporting and information requirements with CareerSource Central Florida, including eligible training provider information, required performance reporting, and participation in regional workforce discussions.

10. Coordinates and provides technical support for workforce program advisory councils and related stakeholder groups.

11. Represents Workforce Education at state and local meetings to monitor emerging regulations, policies, and initiatives and communicate their implications for workforce programs.

12. Identifies and recommends opportunities to improve operational efficiency and effectiveness across workforce credit and non-credit programs.

13. Supervises assigned staff, including providing guidance, evaluating performance, and supporting professional development.

14. Performs other related duties as assigned.

Two (2) years of related experience.

1. Knowledge and understanding of the mission, principles and practices of career and workforce education.

2. Knowledge of institutional, state, and accreditation requirements applicable to workforce credit and non-credit programs.

3. Ability to effectively communicate, both orally and in writing.

4. Proficiency in the use of Microsoft Office applications, databases, and data reporting and visualization tools.

5. Ability to lead, supervise, coach and evaluate employees.

6. Ability to communicate and collaborate with business, industry, organizations, agencies, and associations.

7. Ability to analyze and interpret program performance data, labor market information, and other relevant data to inform planning and decision-making.

8. Ability to analyze complex problems, exercise independent judgment, and recommend appropriate solutions.

9. Ability to organize work, manage competing priorities, and meet deadlines in a dynamic environment.

This job primarily operates in a professional office environment. The employee will routinely operate standard office equipment including but not limited to computers, keyboards, mouse, phones, photocopiers, printers, scanners, filing cabinets and fax machines. While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.

Typical physical competencies include but are not limited to frequently remaining stationary, moving, reaching, positioning self and occasionally ascending/descending, lifting/moving objects weighing between 5-15 pounds. This job also entails frequently communicating, discerning and exchanging information, detecting and perceiving objects up close, at a distance, and the ability to adjust focus. Cognitive abilities include but are not limited to frequently using discretion, judgment, reasoning, memory, learning, maintaining confidentiality, comprehension, problem solving, and decision-making.

The typical work environment, physical and cognitive demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. The College has a process to identify and make available reasonable accommodations to enable individuals with disabilities to perform the essential functions.

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