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Reporting to the Deputy Warden of Health services and Deputy Health Services Administrators, the Healthcare Officer Manager is responsible for the day-to-day organization and administrative support of the Healthcare Operations of the Allegheny County Jail (ACJ).

• Supports ACJ HR in Healthcare new hire/onboarding processes; Manages the Onboarding process for Healthcare: e.g. screens applications, schedules interviews, and verifies pre-employment documentation and certifications.
• Leads above process to ensure compliance and provides technical guidance and training to Administrative Assistants involved to ensure comprehension of the expectations for related documentation processes.
• Reconciles, in conjunction with the Staffing Specialist and Payroll Manager, Time and Attendance.
• Schedules preventative maintenance, and repairs, on office and clinical equipment with the Supply Clerk and Clinic Manager.
• Ensures confidentiality is maintained per the Health Insurance Portability and Accountability Act (HIPAA) standards.
• Addresses and resolves staff concerns with consultation from the Health Services Administrator (HSA), Deputy Health Services Administrators (DHSA), Deputy Warden, Chief Deputy Wardens, Warden, Human Resources, and/or other appropriate County representatives.
• Complies with federal and state laws and regulations as directed by regulatory and accrediting organizations (e.g., Affordable Care Act (ACA), National Commission on Correctional Health Care (NCCHC).
• Executes, verifies, and retains, all visitation requests for the Medical Department.
• Attends all staff and other meetings as requested or required and leads meetings as needed.

• Clinical documentation.
• Administrative operations in Healthcare.

• Microsoft Office Suite: e.g. Word, PowerPoint, Excel.

• Communicate effectively both orally and in writing.
• Share knowledge, train staff, and provide feedback for quality assurance and accuracy.
• Manage time effectively: e.g. prioritize, complete assignments in a detail-oriented and organized manner.
• Provide innovative input into the development of the administrative operations of the Healthcare operations and processes.
• Adapt to changing priorities and manage multiple tasks in a dynamic environment.
• Gather information, analyze and solve problems effectively.
• Demonstrate patience and understanding, especially in matters of sensitivity.
• Work independently and cooperatively within a team environment.
• Maintain strict confidentiality of information and records.