Featured Member: Eduardo Jackson on HBCU CONNECT!

Connect with Eduardo

• Email Me or Poke Me
• Interview Me
• Send Group Invite
• Add To Favorites
• Block This Member
• Send Friend Request

Uploads

Upload Content | Show More

Connections

more-->

Recent Visitors

more-->

More Members

more-->

Q&A With Eduardo Jackson

(interview me)

Eduardo Jackson
Sr. Vice President of Operations, Equiscript
Location: Bowie, MD United States
Joined: Mar 2nd, 2009

About (request update)

My Interview Question

So-is it difficult going between performing spoken word and analyzing finances at a fortune 500 firm?

Experience

I currently work with Equiscript as Sr. Vice President of Operations
I have 0 years of experience working in the Healthcare, Other industry.

Sr. Vice President, Patient Operations | EQUISCRIPT
From January 2023 to January 2025 • 2 year(s)
Oversaw budget of entire department at pharmaceutical start-up, directing operations of sales, customer service and pharmacy outreach for 30+ remote employees.

Director, Patience Experience, Contact Center | MEDZED
From January 2020 to January 2022 • 2 year(s)
Directed team of 25 remote employees, reduced abandonment rate from 60% to 10%, and decreased overtime costs from 80 to 15 hours weekly.

Manager â Contact Center | GEORGE WASHINGTON UNIVERSITY MEDICAL FACULTY ASSOCIATES
From January 2014 to January 2020 • 6 year(s)
Supervised team of 30 onsite employees including customer service representatives and nurses, reduced incomplete bumped appointments from 20% to 2%.

Associate Director - Customer Care and Workforce Management | VERIZON WIRELESS
From January 2003 to January 2014 • 11 year(s)
17 years of experience in customer care and workforce management operations.

Financial Analyst â Government Accounts | VERIZON WIRELESS
From January 2001 to January 2003 • 2 year(s)
Financial analysis for government accounts.

Customer Service Representative | VERIZON WIRELESS
From January 1997 to January 2001 • 4 year(s)
Customer service operations and support.

My Groups

Invite Me To A Group

Guestbook Comments

	Hello. My name is Miss Tessey,i saw your profile today and became intrested in you,i will also like to know you more,and i want you to send an email to my email address so i can give you my picture for you to know whom i am.Here is my email address (tessey800_best@yahoo.com) i believe we can move from here. I am waiting for your mail to my Email address above. Remember the distance or colour does not matter but love matters allot in life Yours Love. pls contact me back with this email address here (tessey800_best@yahoo.com)thanks.pls don't write me on the site,please remember that i see others, but i see you as the best, Tagged by tesygirg best on 07/20/2010

more-->