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Q&A With shaetavia Johnson

(interview me)
shaetavia Johnson
NA, NA
Location: Cypress, TX United States
Joined: Jul 7th, 2009
About   (request update)
My Interview Question
What are your plans for the future?
Education   (request update)
Prairie View A&M University class of 2013
Undergrad Major: Accounting
Claim To Fame:
N/A
Most Memorable Moment:
N/A
High School: south grand prairie in , class of 2009
 
Activities & Accomplishments:
Choir-2 years Step Team-2 years
Experience
I currently work with NA as NA
I have 0 years of experience working in the Accounting/Auditing industry.
Collections Representative | Sutherland Global
From April 2024 to Current • 2 year(s)
 Handle ~120 inbound/outbound calls daily for billing inquiries and delinquency resolution. Educate customers on account status and document interactions accurately.
Loan Servicing Specialist | Flagship Credit Acceptance
From November 2022 to August 2023 • 1 year(s)
 Managed 150–180 daily calls to assist with payment arrangements and prevent delinquency. Met productivity, quality, and compliance standards.
Patient Access Representative | Optum
From March 2020 to September 2021 • 1 year(s)
 Admitted 65-70 urgent care patients and provided prescription validity. Verified demographics and insurance eligibility requirements.
Glass Claims Administrator | Lynx Services
From June 2019 to March 2020 • 1 year(s)
 Processed 80–150 auto glass claims daily as primary customer contact. Consistently exceeded accuracy and performance goals.
Accounts Receivable Specialist | XPO Logistics
From April 2018 to May 2019 • 1 year(s)
 Completed 40–80 calls/emails daily processing invoice requests. Resolved discrepancies and updated account records.
Asset Recovery Specialist | Regional Acceptance
From June 2016 to March 2018 • 2 year(s)
 Managed 150 daily calls for past-due accounts and performed skip tracing. Negotiated payment solutions and updated account status.
Initial Loss Reporting Representative | State Farm Insurance
From June 2013 to April 2016 • 3 year(s)
 Processed 80–150 auto, home, and business claims daily. Provided empathetic assistance and gathered required incident details.
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