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Q&A With Selwyn Brown

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Selwyn Brown
Sr. Business Application Analyst, Tribune

Location: Plano, TX United States
Joined: Mar 1st, 2010
About   (request update)
My Interview Question
If you was to win a million dollars tomorrow what is the first thing you would do?
Current Whereabouts:
Real Estate, Non Profit Organizations, RF Engineering, Community Service, and Freemasonry
Life & Professional Aspirations:
Director of an Technology depart is my goal.
Website:
http://Public Profilehttps://www.linkedin.com/in/selwyn-brown-mba-9a51068
Education   (request update)
Johnson C. Smith University class of 2015
Undergrad Major: Business Information Systems
Campus Organization:
Kappa Alpha Psi
High School: SDSCPA in San Diego, CA class of 1995
 
Experience
I currently work with Tribune as Sr. Business Application Analyst
I have 15 years of experience working in the Information Technology industry.
Sr. Business Application Analyst | Tribune Technology
From September 2013 to July 2016 • 3 year(s)
Resolved end user issues with Microsoft Dynamics AX, CRM, and other systems while serving as liaison between business stakeholders and IT teams. Managed software testing processes, created customized reports, and provided Level 2 support for HR, AR, and AP systems.
Desktop Analyst I | Baylor HealthCare
From December 2012 to September 2013 • 1 year(s)
Provided technical maintenance and support for desktop/laptop computers and hospital software applications including EMR systems. Troubleshot network and standalone printers and coordinated vendor repairs.
Sr. Technical Support Engineer | SmartDrive System Inc. / Drivecam Inc.
From November 2006 to August 2012 • 6 year(s)
Managed complex implementations for customers in transit and automotive safety space, supervised customer service levels 1 & 2, and maintained 24x7 coverage. Administered Microsoft Dynamic CRM and AX systems while providing senior-level IT assistance.
Technical Support Representative II | Time Warner Cable
From May 2006 to November 2006 • 0 year(s)
Provided technical support to high speed data customers using various communication methods and documented/escalated issues. Monitored hybrid fiber coax network using diagnostic tools and supported VOIP Primary Rate Interface.
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