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Tawana Hudson
Customer Svc Rep/Dispatcher, Mastec

Location: Greenville, SC United States
Joined: Mar 10th, 2010
About   (request update)
My Interview Question
Happiness is......
Education   (request update)
Florida A&M University class of 1995
Undergrad Major: Political Science
High School: Georgetown High in Georgetown, SC class of 1989
 
Experience
I currently work with Mastec as Customer Svc Rep/Dispatcher
I have 10 years of experience working in the Customer Service and Call Center industry.
Customer Service Representative/Dispatcher | MASTEC
From April 2007 to February 2009 • 2 year(s)
Assisted customers with scheduled appointments, contacted technicians for ETAs, closed work orders and handled customer complaints.
Customer Service Representative | REMEDY STAFFING (MASTEC)
From July 2006 to April 2007 • 1 year(s)
Assisted customers with scheduled appointments and contacted local offices and technicians for estimated arrival times.
Assistant Manager/Collection Manager | EZ CHECK CASHING
From May 2005 to April 2006 • 1 year(s)
Assisted customers with check advances, performed daily store operations, and contacted customers regarding delinquent checks.
Sales Associate | MARSHALLS
From June 2004 to May 2005 • 1 year(s)
Maintained store upkeep and performed cashier duties.
Customer Service Representative | TELETECH
From May 2001 to August 2003 • 2 year(s)
Scheduled package pickup services, provided tracking information, and general company service information.
Customer Service Representative | MCI WORLDCOM
From June 1998 to November 2000 • 2 year(s)
Processed long distance service orders, explained charges and credits, and provided general service information.
Child Support Case Worker | Lockhead Martin IMS Child Supports Services
From April 1997 to December 1998 • 1 year(s)
Performed case assessments for child support payments and provided referrals, closures, customer service, and file maintenance.
Medical Records | Knollwood Hospital
From April 1997 to December 1998 • 1 year(s)
Assembled discharge charts and delivered charts to Emergency Room and Nursing Units.
Staff Assistant | One Church, One Child of Florida Inc.
From December 1998 to April 1998 • 0 year(s)
Provided administrative support to the Director and assisted in program operations.
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