Featured Member: Melissa Byrd on HBCU CONNECT!

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Q&A With Melissa Byrd

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Melissa Byrd
Loss Mitigation Specialist, Headway Corp
Location: lugoff, SC United States
Joined: Mar 21st, 2010

About (request update)

My Interview Question

what is your highlest level of education?

Education (request update)

High School: Hartsville High School in Hartsville, SC class of 1983

Activities & Accomplishments:

Coaches award/MVP Softball, volleyball, honorroll

Experience

I currently work with Headway Corp as Loss Mitigation Specialist
I have 24 years of experience working in the Customer Service and Call Center industry.

Loss Mitigation Specialist | Headway Corporation
From April 2009 to November 2009 • 0 year(s)
Handled inbound/outbound calls for loan modifications and analyzed financial documents to qualify borrowers.

Manager | The Pantry
From February 2008 to April 2009 • 1 year(s)
Managed store operations including recruiting, training employees, scheduling, inventory management, and maintaining inspection standards.

Escrow Supervisor | Equifirst Corporation
From August 2004 to August 2007 • 3 year(s)
Ensured timely payment of tax/insurance items, performed escrow analysis, managed vendor relations and prepared accounting reports.

Escrow Manager | Netbank (Formerly RBMG)
From March 1995 to July 2004 • 9 year(s)
Managed staff of 25 employees overseeing special loans, new loan set-up, tax and hazard payments, and escrow disbursements.

New Loan Set-Up Supervisor | Fleet Funding (aka WAMU)
From December 1988 to December 1994 • 6 year(s)
Loaded loans onto data systems, validated taxes and insurance, maintained branch contact for missing information.

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