Featured Member: Angela Johnson on HBCU CONNECT!

Q&A With Angela Johnson

Angela Johnson
csr, PHE, Inc
Location: hillsborough , NC United States
Joined: May 11th, 2010

About (request update)

My Interview Question

What do you want in life?

Education (request update)

North Carolina Central University class of 2014

Undergrad Major: Business Administration

Valdosta Technical college class of

Grad Major:

High School: Cook High School in adel, GA class of 1995

Activities & Accomplishments:

Basketball, Softball, and Track

Experience

I currently work with PHE, Inc as csr
I have 9 years of experience working in the Customer Service and Call Center industry.

Customer Service Representatives | Phe, Inc.
From July 2009 to Current • 17 year(s)
Assist customers, resolve problems, input customer data into computer, upsell products in telecommunications services.

Customer Service Representative | Convergys
From April 2005 to September 2009 • 4 year(s)
Assist customers, resolve problems, input customer data into computer for telecommunications services.

Key sales holder | Piercing pagoda
From July 2005 to October 2005 • 0 year(s)
Assist customers, resolve customer concerns, kept work area neat and clean in retail environment.

Customer Service Manager | Things Remembered
From February 2001 to November 2004 • 3 year(s)
Managed payroll, inventory, hiring/firing, supervised 5+ employees, resolved customer complaints, set goals and made schedules.

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