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Q&A With kurtis harshaw

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kurtis harshaw
customer service associate, fedex office
Location: nashville, TN United States
Joined: Nov 9th, 2011
About   (request update)
Current Whereabouts:
Will be attending Tennessee State University in the spring. plan to pursue my career as an OB/GYN. Know i will have to put years and years of time and effort into it, but at the end that's what i want. Love the idea of helping to bring a new life into the world, it's an team effort from the mother and OB/GYN. Also do record music and dance on my spare time, have an R&B group. We sound great, plan on having our mixtape finished before next year. People will be hearing about us soon.
Education   (request update)
High School: powell high school in powell, TN class of 2009
 
Activities & Accomplishments:
3yr football, 3yr track and field, 1 yr cross-country, captain of track and field junior yr, graduating high school, making tons of friends
Best Memories:
friday night football games, my favorite math teacher, attending pre-game with my teammates before we headed to state
Experience
I currently work with fedex office as customer service associate
I have 2 years of experience working in the Customer Service and Call Center industry.
Customer Service Associate | Fedex Office
From May 2011 to Current • 15 year(s)
 Provided customer service with outstanding social skills and developed incentive plans that increased productivity.
Call Center Management and Collections Agent | GC Services
From July 2010 to December 2010 • 0 year(s)
 Demonstrated leadership and problem-solving in debt collection while maintaining customer relationships and obtaining minimum payments.
Senior Camp Counselor | Knoxville Kiwanis Fresh Air Camp
From May 2010 to July 2010 • 0 year(s)
 Provided maintenance and problem-solving services including installations and sanitizing, while caring for children from months to 14 years of age.
Food Service Prep/Cashier | Arby's Roast Beef Restaurant
From January 2010 to May 2010 • 0 year(s)
 Increased production goals by 50% through speed and efficiency while handling food preparation, cashiering, and dishwashing.
Food Service Prep/Cashier | Buddy's BBQ Pulled Pork Restaurant
From October 2009 to January 2010 • 1 year(s)
 Responsible for food preparation including slow-cooking meats and operating pork slicer according to specifications.
Courtesy Clerk/Cashier/Customer Service | Kroger Company Inc.
From February 2008 to October 2009 • 1 year(s)
 Demonstrated leadership and supervisory skills resulting in promotions, team awards, and honorable mentions.
Lawn Care/Maintenance | K&K Lawn Service
From April 2006 to February 2008 • 2 year(s)
 Provided lawn care and maintenance services.
Activity
Just One Just One
One song can spark a moment, One flower can wake the dream One tree can start a forest, One bird can herald spring. One smile begins a friendship, One handclasp lifts a soul. One star can guid ...more
Posted by kurtis harshaw on November 10th, 2011 • 300 Views
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