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Q&A With Janice Dorbu

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Janice Dorbu
Customer Service Supervisor, Loehmann's
Location: Montgomery Village, MD United States
Joined: Nov 21st, 2011
About   (request update)
Education   (request update)
Emory Univ class of 2009
Undergrad Major: History
Bowie State University class of
Grad Major:
High School: Our Lady of Good Counsel High School in Olney, MD class of 2005
 
Experience
I currently work with Loehmann's as Customer Service Supervisor
I have 6 years of experience working in the Customer Service and Call Center industry.
Customer Service Supervisor | Loehmann's
From February 2010 to Current • 16 year(s)
 Train and supervise customer service associates and cashiers, manage front-end operations, handle cash office duties including deposits and daily cash drawers.
Cash Office Personnel/Customer Sales Associate | Loehmann's
From July 2007 to February 2010 • 3 year(s)
 Assisted customers during checkout and return processes, achieved top seller status for gold card sales.
Student Administrative Assistant | Emory University
From August 2005 to May 2009 • 4 year(s)
 Provided administrative support for Financial Administrators in Cardiology Research Division, maintained filing systems and database entry.
Summer Intern in Biomedical Research | National Institutes of Health
From May 2005 to August 2008 • 3 year(s)
 Developed shRNA and retroviral constructs for Itk Tec family kinases research, participated in campus-wide poster sessions.
Cashier | Best Buy
From July 2003 to August 2005 • 2 year(s)
 Assisted customers during checkout, helped locate items, successfully sold service plans and magazines to meet monthly goals.
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