Featured Member: Bryan Lacewell on HBCU CONNECT!

Q&A With Bryan Lacewell

Bryan Lacewell
Broadband Engineer, BlueStream Professional Services
Location: Brookhaven , GA United States
Joined: Dec 28th, 2011

About (request update)

Education (request update)

North Carolina A&T State University class of 2013

Undergrad Major: Electrical Engineering

Most Memorable Moment:

When I was part of a group in my senior design class that created a robotic arm.

High School: Mount Tabor High School in Winston-Salem, NC class of 2006

Experience

I currently work with BlueStream Professional Services as Broadband Engineer
I have 2 years of experience working in the Telecommunications industry.

Detail Engineer | BlueStream
From August 2015 to Current • 11 year(s)
Analyze and troubleshoot technical problems, converse with customers on service requirements, design circuits to reduce redundancy, and implement DSLAMS in networks.

Customer Care Representative | Verizon Wireless
From October 2014 to August 2015 • 1 year(s)
Exceed sales objectives by identifying customer needs and troubleshoot mobile device issues including connectivity and application compatibility problems.

Wireless Care Representative | Conduit Global
From March 2013 to October 2014 • 1 year(s)
Extract order information for reports, assess customer credit information while safeguarding data, and manage time to reduce company costs by 30%.

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