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Q&A With Kenya Donovan

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Kenya Donovan
Hostess, Applebee's
Location: Lithonia, GA United States
Joined: Mar 26th, 2012
About   (request update)
Education   (request update)
High School: Chamblee HIgh School in Chamblee, GA class of 2012
 
Activities & Accomplishments:
Varsity/ JUnior Varsity Cheerleading Squad Captain Swim/Dive Team (first black on dive team at school) Gymnastics Team Berean Christian Church Youth Council YMCA Leadership Club
Best Memories:
During my senior year, cheering at a live basketball game against the best team in our county. The feeling of beating them was indescribable.
Experience
I currently work with Applebee's as Hostess
I have 0 years of experience working in the Restaurant and Food Service industry.
Network Engineer | FISERV ATLANTA
From October 2007 to April 2011 • 4 year(s)
 Configured and maintained data communication equipment including firewalls, routers and switches. Implemented network policies and performed disaster recovery tests.
Senior Network Control Analyst | FISERV ATLANTA
From July 2002 to October 2007 • 5 year(s)
 Monitored connectivity of ISDN, Frame Relay and ATM circuits between host and remote routers. Configured routers, switches and CSU/DSUs.
Network Control Analyst | FISERV ATLANTA
From July 1999 to July 2002 • 3 year(s)
 Monitored connectivity of ISDN, Frame Relay and ATM circuits between host and remote routers. Configured routers, switches and CSU/DSUs.
Advanced Technical Support Analyst (Level III) | IBM GLOBAL SERVICES
From December 1997 to July 1999 • 2 year(s)
 Provided telephone support for field technicians and retail customers in point of sale environment. Maintained call center help desk problem-solved rate of 35% to 40%.
Retail Office Manager/Computer Technician | PC MAGIC COMPUTERS
From June 1995 to December 1997 • 2 year(s)
 Installed, configured and troubleshot network topologies including Ring, Star and Bus. Upgraded computer systems and performed Windows migrations.
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