Featured Member: Erin Floyd on HBCU CONNECT!

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Q&A With Erin Floyd

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Erin Floyd
Financial Service Representative, SunTrust Bank
Location: mcdonough, GA United States
Joined: Apr 6th, 2012

About (request update)

Education (request update)

University of Phoenix class of 2011

Undergrad Major: Physiological Psychology

Claim To Fame:

Doing the right thing, even when no one is watching

Most Memorable Moment:

Getting a diploma

High School: SouthWest Dekalb in Decatur, GA class of 1998

Activities & Accomplishments:

Soccer, Band, Funniest Freshman, Starting reform groups

Best Memories:

Getting Put out of Mrs Russell's class

Experience

I currently work with SunTrust Bank as Financial Service Representative
I have 11 years of experience working in the Banking industry.

Financial Service Representative/Teller manager | SunTrust
From April 2010 to Current • 16 year(s)
Provide superior client service, open new accounts, educate clients on automated services, and manage teller line operations.

Administrative Coordinator | Pneuma School of The Bible
From September 2006 to February 2010 • 4 year(s)
Handled tuition payments, updated student records, coordinated staff meetings, and led recruiting events resulting in 30% student growth.

Teller Specialist | Regions Bank
From October 2007 to July 2008 • 1 year(s)
Managed banking center vault and cash, supervised teller line, handled customer complaints, and identified sales opportunities.

Customer Service Officer/Assistant branch Manager | RBC Centura Bank
From October 2005 to October 2006 • 1 year(s)
Managed overall banking operations, coached staff, and helped rank branch #4 in sales out of 286 branches.

Assistant Youth Director | Divine Faith Ministries
From September 2004 to November 2005 • 1 year(s)
Developed curriculum for children ages 4-12, supervised 40+ volunteers, and managed budget and fundraising strategies.

Sales Associate/Teller/Teller Manager/Spirit Champion | Bank of America
From April 2002 to September 2004 • 2 year(s)
Managed cash operations, sold banking products, and provided 360 degree coaching to staff while building client relationships.

Shift Supervisor | Host Marriott-Hartsfield-Jackson Airport
From January 1998 to April 2002 • 4 year(s)
Prepared schedules, supervised multi-unit food and beverage operations, trained employees, and managed cash operations.

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