Featured Member: David Moses on HBCU CONNECT!

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David Moses
Tech Support/Retail Specialist, Flextronics/Verizon Wireless
Location: Hampton, VA United States
Joined: Jul 25th, 2012

About (request update)

NC Born/VA Raised...

Current Whereabouts:

music, reading, sports, cooking etc

Life & Professional Aspirations:

To secure a position that will utilize my editorial, managerial, & public relation skills Also become an owner of a magazine

Website:

http://www.facebook.com

Education (request update)

Virginia State University class of 2001

Undergrad Major: English

Claim To Fame:

Mr. Statesman and News Editor

Most Memorable Moment:

Gym Jams at VSU

High School: Homer L. Ferguson High School in Newport News, VA class of 1995

Activities & Accomplishments:

J.R.O.T.C Distinguised Cadet and Spanish Club Treasurer

Best Memories:

Homecoming

Experience

I currently work with Flextronics/Verizon Wireless as Tech Support/Retail Specialist
I have 7 years of experience working in the Telecommunications industry.

Technical Support/Retail Associate | Verizon Wireless/Flextronics
From February 2011 to September 2011 • 0 year(s)
Provided customer assistance in troubleshooting Verizon Wireless products and assisted with purchasing cell phones, accessories, and tablets.

Technical Support/CSR | NCO/T-Mobile
From March 2010 to December 2010 • 0 year(s)
Provided customer assistance for activating and troubleshooting T-mobile cell phones using technical support skills to resolve programming and coverage issues.

Account Services/Retention Specialist | Sprint
From January 2007 to December 2009 • 2 year(s)
Provided customer assistance for activating and troubleshooting Sprint cellular phones and assisted customers with solutions to decrease turnover.

Customer Service Representative | APAC
From January 2005 to December 2007 • 2 year(s)
Provided customers with package tracking information and initiated internal messaging for customer concerns.

Sales Associate | Hecht's Department Store
From January 2004 to December 2005 • 1 year(s)
Provided customer assistance for selection and purchases.

Tele-Service Representative | West Corporation
From January 2003 to December 2004 • 1 year(s)
Marketed and established new business ideas with potential consumers through telecommunications.

Business Co-Owner/Salesman | TND Enterprises
From January 2002 to December 2003 • 1 year(s)
Merchandised and sold various products at malls and military installations, evaluated and trained sales associates.

News Editor | The Virginia Statesman
From January 1999 to December 2000 • 1 year(s)
Edited and revised local, regional and national articles for publication and mentored aspiring media professionals.

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