Featured Member: Steven Austin on HBCU CONNECT!

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Steven Austin
N/A, N/A
Location: Decatur, GA United States
Joined: Mar 28th, 2013

About (request update)

Education (request update)

Georgia Southern Univ class of 2007

Undergrad Major: Spanish

Experience

I currently work with N/A as N/A
I have years of experience working in the Banking industry.

Casino Dealer Trainer | Monte Carlo Productions
From September 2018 to Current • 8 year(s)
Train over 180 Casino Dealers per year on role expectations and business operations while monitoring attendance and productivity to ensure compliance.

Lead Bookkeeper | NAESM
From January 2024 to September 2024 • 0 year(s)
Prepared monthly financial reports and managed collection and processing of receipts for nonprofit organization using QuickBooks.

Financial Wellbeing Coach | Operation Hope
From March 2023 to November 2023 • 0 year(s)
Educated 120 Delta Airlines employees per month on budgeting, credit, and goal setting, exceeding client goals by up to 375%.

Program Instructor | Urban League of Greater Atlanta
From May 2022 to January 2023 • 1 year(s)
Taught 8-week banking career training course to underrepresented communities, achieving 100% hire rate for all participants.

Bank Support Specialist | Truist Bank
From April 2019 to April 2022 • 3 year(s)
Served as subject matter expert for estate, trust, and POA policies while reviewing accounts for suspicious activities per BSA and AML regulations.

Acting Branch Manager / Universal Banker | SunTrust Bank
From December 2017 to April 2019 • 2 year(s)
Led team of 4 banking employees, increasing company sales by 15% and exceeding sales goals by 240% within 4 months.

Relationship Banker | Bank of America
From March 2015 to December 2016 • 1 year(s)
Promoted after exceeding sales goals by over 200% and being awarded as top 20% Salesman nation-wide.

Lead Account Manager (CMO) | Bank of America
From January 2014 to March 2015 • 1 year(s)
Selected as Team Lead over 15 Associates after achieving Top 10% in client satisfaction and sales nationally within 3 months.

Bilingual Quality Analyst | World Services
From August 2011 to November 2013 • 2 year(s)
Led development of compliance program and analyzed calls between medical patients and interpreters to ensure translation accuracy.

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