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Q&A With Felliecia Kameka

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Felliecia Kameka
IT Manager, Mastery Charter Schools
Location: Collingdale, PA United States
Joined: May 8th, 2013
About   (request update)
Experienced result-oriented IT Manager with 7+ years in IT management, formal education, and exceptional communication skills. Demonstrated ability to work independently or cooperatively as part of a team to meet project deadlines. Excellent qualifications in IT operations, support, network architecture, team building, asset management and budget development with proven ability to combine project, operations, and staff management to consistently exceed corporate goals. Expertise and select skills include:


• Technology Asset Management
• Deployment and Implementation
• Project Management
• Cross Functional Management
• Client/Vendor Relations
• Bachelors of Science Degree
• End User Support & Problem Resolution
• 7+ Years in Network & IT Management
• Trainer of IT Staff & End Users
• Process Improvement & Creative Solutions
Current Whereabouts:
I am currently seeking employment opportunities! Please contact me for positions in the IT arena. IT management Project management Asset management (procurement) Helpdesk management IS service management thanks!
Life & Professional Aspirations:
Experienced result-oriented IT Manager with 7+ years in IT management, formal education, and exceptional communication skills. Demonstrated ability to work independently or cooperatively as part of a team to meet project deadlines. Excellent qualifications in IT operations, support, network architecture, team building, asset management and budget development with proven ability to combine project, operations, and staff management to consistently exceed corporate goals. Expertise and select skills include: • Technology Asset Management • Deployment and Implementation • Project Management • Cross Functional Management • Client/Vendor Relations • Bachelors of Science Degree • End User Support & Problem Resolution • 7+ Years in Network & IT Management • Trainer of IT Staff & End Users • Process Improvement & Creative Solutions
Education   (request update)
DeVry University class of 2005
Undergrad Major: Computer and Information Science
Claim To Fame:
Dean's Award for Technical Excellence-Devry University 2005
High School: Performing School of the Arts-Arts High School in Newark, NJ class of 1993
 
Activities & Accomplishments:
Student Council, National Honor Society
Experience
I currently work with Mastery Charter Schools as IT Manager
I have 8 years of experience working in the Information Technology industry.
Information Technology Manager | Mastery Charter Schools
From January 2007 to December 2013 • 6 year(s)
 Managed on-site/remote support for 12 campuses, 8 departments, and 5 team members, including purchasing and inventory of $2M in technology and troubleshooting 2000+ helpdesk incidents per year. Implemented annual projects and coordinated campus expansion projects with tech budgets of $5M+.
Network Manager | New Media Technology Charter School
From January 2006 to December 2007 • 1 year(s)
 Co-engineered the organization's existing LAN and was responsible for daily performance and availability of Linux/Windows network. Installed and configured 210 IBM/40 MAC workstations and conducted technical workshops for staff and students.
Broadband Operations Dispatcher for Tech Support/Installation Supervisor | Closed Networks
From January 2005 to December 2006 • 1 year(s)
 Managed dispatch and workforce management functions including job completion, customer satisfaction, and scheduling. Coordinated start-up projects and acted as liaison between executive management for customer support and conflict resolution.
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