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Q&A With Quane Foster

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Quane Foster
Technical Solutions Specialist, Xerox
Location: Chicago, IL United States
Joined: Jun 8th, 2013
About   (request update)
Quane Foster is a graduate of DeVry University with a B.S in Technical Management with a focus in Electronics and Computer Technology. Quane's goal as a IT professional is to contribute and inspire the development of the next waive of minority IT professionals. He has proved that by volunteering with Non for profits such as Chicago Youth Centers and currently Blacks Gone Geek. He considers himself a constant learner and teacher with his greatest accomplishments ahead of him.
Education   (request update)
DeVry University class of 2012
Undergrad Major: Electronics and Computer Technology
Claim To Fame:
2012 Graduate of DeVry University 2013 Featured in HBCU Connect's Magazine
Experience
I currently work with Xerox as Technical Solutions Specialist
I have years of experience working in the Information Technology industry.
Customer Service Representative | US Cellular/Xerox
From February 2011 to Current • 15 year(s)
 Research and resolve customer questions while conducting needs analysis for product recommendations. Maintain strong business knowledge and provide initial troubleshooting.
Technical Solutions Specialist | US Cellular/Xerox
From February 2011 to Current • 15 year(s)
 Responds to inbound calls regarding advanced network, cellular, and data issues. Troubleshoots within various environments and partners with vendors for research and projects.
Lead Project Coordinator | FedEx Office
From May 2007 to August 2009 • 2 year(s)
 Achieved center goals within six months and won large volume customers through sales. Provided leadership and training while managing customer deadlines and quality processes.
Customer Service Representative | Verizon Wireless
From April 2005 to May 2007 • 2 year(s)
 Recognized for being in top 100 in sales for call center. Troubleshot equipment, network or billing issues while maintaining company call goals.
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