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Q&A With Carvell Copeland

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Carvell Copeland
Customer Agent, Quidsi, Inc. (Subsidiary of Amazon.com)
Location: New York, NY United States
Joined: Nov 18th, 2013
About   (request update)
Education   (request update)
North Carolina A&T State University class of 2012
Undergrad Major:
Claim To Fame:
Former Division I Baseball Student-Athlete while achieving Summa Cum Laude Latin Honors
Most Memorable Moment:
Playing the sport I love for a great University while receiving a college education.
North Carolina A&T State University class of
Grad Major:
High School: Orange High School in Hillsborough, NC class of 2008
 
Experience
I currently work with Quidsi, Inc. (Subsidiary of Amazon.com) as Customer Agent
I have 3 years of experience working in the Sports and Recreation industry.
Customer Agent | Quidsi, Inc.
From February 2013 to Current • 13 year(s)
 Processing orders/shipments, tracking issues, solving challenging problems while providing product knowledge of 10 websites. Communicating with manufacturers, couriers, and customers to drive repeat business and loyalty.
Customer Service Representative | Sports Endeavors, Inc.
From October 2012 to December 2012 • 0 year(s)
 Providing extraordinary customer service with excellent product lines in timely manner. Handling 50+ daily interactions while forging strong relationships with customers, vendors, and community.
Director/Coach | Orange County Baseball Camps
From January 2008 to December 2012 • 4 year(s)
 Directed and coached baseball camps for youth players.
Park Director | Greensboro Parks & Recreation
From November 2011 to September 2012 • 1 year(s)
 Supervised 7 city parks and 58 high risk kids while maintaining equipment and implementing special events. Organized programs for physically disabled and vision impaired adults.
Counselor | Bur-Mil Park
From June 2012 to August 2012 • 0 year(s)
 Coordinated with fellow counselors to develop programs for campers and served as role model. Progressed from assistant to leader over planning events.
Assistant | Greensboro Batting Center & The Club at Green Valley Fitness Center
From January 2010 to December 2011 • 1 year(s)
 Assisted with batting center operations and fitness center activities.
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