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Q&A With Shasta Dungey

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Shasta Dungey
Customer Service Rep, Donnelly Communications Inc.
Location: Atlanta, GA United States
Joined: Jan 15th, 2014
About   (request update)
Life & Professional Aspirations:
Juvenile Court Judge, Lawyer, Business Owner
Education   (request update)
Clark Atlanta University class of 2012
Undergrad Major: Business Administration
Campus Organization:
Zeta Phi Beta
Experience
I currently work with Donnelly Communications Inc. as Customer Service Rep
I have 1 years of experience working in the Customer Service and Call Center industry.
Customer Service Representative | Donnelly Communications
From October 2013 to January 2014 • 1 year(s)
 Handled customer inquiries with professionalism and provided first call resolutions across multiple contact channels.
Guest Relations Ambassador | The Coca-Cola Company: The World of Coca-Cola
From May 2013 to October 2013 • 0 year(s)
 Engaged with guests, shared brand knowledge and history, and managed crowd control and line organization.
Quality Control Assistant | Allen Professional Graphics Group
From March 2013 to April 2013 • 0 year(s)
 Received and inspected incoming inventory, finalized orders and shipped products to customers.
Event Staff | Contemporary Services Corporation
From August 2012 to March 2013 • 1 year(s)
 Provided customer service, managed crowd control, and served as liaison between staff and managers.
Childcare Worker and Administrative Assistant | Dangerfield Institute of Urban Problems
From May 2010 to January 2012 • 2 year(s)
 Created safe environment for 18 co-ed youth ages 8-18 and assisted 6 foster care residents in developing life plans.
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