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Q&A With Tyrone Reid

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Tyrone Reid
Customer Service Representative, EQ Fund Solutions (Equiniti)
Location: Bronx, NY United States
Joined: Feb 28th, 2014

About (request update)

Experience

I currently work with EQ Fund Solutions (Equiniti) as Customer Service Representative
I have 7 years of experience working in the industry.

Customer Service Representative | EQ Fund Solutions (Equiniti)
From April 2023 to November 2025 • 2 year(s)
Inbound and Outbound Calls, Receiving shareholders votes, Informing different proposals, Adding additional information like change of Address and Phone number, Scheduling phone calls

Customer Service Representative | EQ Fund Solutions (Equiniti)
From April 2023 to November 2025 • 2 year(s)
Inbound and Outbound Calls, Receiving shareholders votes, Informing different proposals of what the shareholders are voting on, Adding additional information like change of Address and Phone number on their account, Scheduling phone calls

Customer Service Representative | Public Engagement Unit (PEU/V4AC)
From August 2021 to December 2022 • 1 year(s)
Phone banking, Making Outbound calls informing NYC Residents about programs & services, Door-to-Door Canvassing, Live Chat sending text messages and emails

Customer Service Representative | Public Engagement Unit (PEU/V4AC)
From August 2021 to December 2022 • 1 year(s)
Phone banking, Making Outbound calls informing NYC Residents about different programs & services, Door-to-Door Canvassing to seniors within all 5 boroughs, Live Chat sending text messages and emails to Residents

Outbound/Inbound Sales Representative | Optimum
From September 2018 to May 2021 • 3 year(s)
Taking inbound & making outbound calls and making sales, Scheduling Technician Installation Appointments, Resolving customer issues, Upgrading existing customers services

Outbound/Inbound Sales Representative | Optimum
From September 2018 to May 2021 • 3 year(s)
Taking inbound & making outbound calls and making sales to new and existing customers, Scheduling Technician Installation Appointments, Resolving existing customers issues and questions, Upgrading existing customers services

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