Featured Member: Andre Johnson on HBCU CONNECT!

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Q&A With Andre Johnson

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Andre Johnson
Customer Service Agent II, Federal Mogul
Location: Louis, MO United States
Joined: Mar 3rd, 2014

About (request update)

My son and I are both in College. I had to leave school when my mother passed but I promised myself that I would return when he went away to college.

Current Whereabouts:

Raising my College Student

Life & Professional Aspirations:

To operate a bridging system for teens who age out of the Foster care system. To teach them life skills and work ethics.

Education (request update)

Harris-Stowe State University class of 2015

Undergrad Major: Business Administration

Claim To Fame:

I've never met a stanger!

Most Memorable Moment:

I'm a city girl and a cow was outside my bedroom window. Freaked me out!! LOL

High School: Soldan High School in Saint Lousi, MO class of 1986

Activities & Accomplishments:

I was a flag barron and on the PomPom Squad. I also learned to play to flute.

Best Memories:

I threw the best Slow Jam Parties!!!

Experience

I currently work with Federal Mogul as Customer Service Agent II
I have 15 years of experience working in the Customer Service and Call Center industry.

Senior Customer Service Agent | Federal Mogul
From January 2010 to Current • 16 year(s)
Handle high volume inbound calls from B2B customers and sales representatives, process orders, coordinate customer service needs, and make follow-up calls on shortages and damaged goods.

Licensed Property and Casualty Insurance Agent | Response Insurance Company
From January 2006 to January 2009 • 3 year(s)
Handled high volume inbound/outbound sales and customer service calls, wrote and serviced insurance policies, and served as team point person for Customer Retention Program.

Inside Sales Agent | HP Products
From January 2005 to January 2006 • 1 year(s)
Created new book of business selling janitorial, lighting, packaging and equipment via outbound sales calls and customer visits. Prepared quotes and managed customer relationships.

Senior Customer Service/Purchasing Agent | Unisource World Wide Distribution Company
From January 1998 to January 2005 • 7 year(s)
Purchased, merchandised, and warehoused orders for company's top 20% B2B clients. Worked with account managers to develop strategies and increased new business through cross-selling.

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Guestbook Comments

	God bless you and may you have a marvelous and productive day. When you get a chance please visit my profile to check out some info that might appeal to you. Tagged by Ralph White on 06/07/2014

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