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Q&A With Ronald Wilson

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Ronald Wilson
Sr Systems Engineer, Amentum
Location: United States, MD United States
Joined: Apr 28th, 2014

About (request update)

Education (request update)

Johnson C. Smith University class of 2012

Undergrad Major: Computer and Information Science

High School: Benjamin Banneker Academic High School in WASHINGTON, DC class of 2008

Experience

I currently work with Amentum as Sr Systems Engineer
I have 6 years of experience working in the Engineering industry.

SR SYSTEMS ENGINEER | AMENTUM
From December 2024 to Current • 2 year(s)
Leading efforts in developing system administration plans for new initiative and serving as liaison between Systems Engineering team and client stakeholders.

SR WINDCHILL SYSTEMS ADMINISTRATOR | BAE SYSTEMS
From December 2023 to December 2024 • 1 year(s)
Responsible for developing, supporting, monitoring, and administration of PTC Windchill applications within the organization for US Navy client.

SR COMPUTER SYSTEMS ADMINISTRATOR/ DEPUTY TEAM LEAD | SAIC
From March 2021 to December 2023 • 2 year(s)
Oversaw team of 10+ technicians across the United States, managed Service Desk operations, and coordinated with technology teams for US Marshals client.

SR. CLOUD SUPPORT SPECIALIST | HIGHLIGHT TECH
From November 2020 to March 2021 • 1 year(s)
Led user support experience for department system transfer/upgrade and established procedures for classified & unclassified information for US Coastguard.

SR. SUPPORT SPECIALIST | NTT DATA FEDERAL SERVICES
From November 2020 to March 2021 • 1 year(s)
Monitored critical systems and dashboards, conducted 100% inventory across US Marshall's agency, and managed Active Directory user accounts.

ORACLE PEOPLESOFT SUPPORT SPEC. TIER II | PARADYME MANAGEMENT
From October 2019 to October 2020 • 1 year(s)
Served as subject matter expert for Dept. of State HR system (OPS), provided support to 2300+ users, and conducted training sessions for new users.

BUSINESS CONSULTANT: IT SUPPORT ANALYST | AQUILENT INC/OCTO CONSULTING
From November 2014 to October 2019 • 5 year(s)
Participated in matrixed team to deliver enterprise solutions, managed help desk workflow, and served as tester in production/Amazon Test environment.

FINANCIAL MANAGEMENT OPERATIONS HELPDESK ANALYST | AVINEON, INC
From May 2013 to November 2014 • 1 year(s)
Identified complex technical problems, served as system administrator for Oracle security authorizations, and worked with Oracle Financial Management Solutions.

INFORMATION TECHNOLOGY COORDINATOR | NATIONAL CENTER FOR VICTIMS OF CRIMES
From August 2012 to January 2013 • 1 year(s)
Managed inventory and maintenance of IT equipment, served as IT liaison for telecommuting employees across the United States.

INFORMATION TECHNOLOGY ANALYST | BUREAU OF CENSUS
From August 2009 to January 2012 • 3 year(s)
Served as IT Customer Service Representative, delivered and installed computer systems, and assisted with implementation of IP phones.

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