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Q&A With Tiana Barnwell

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Tiana Barnwell
Consultant, Southwest Airlines

Location: Dallas, TX United States
Joined: Mar 31st, 2015
About   (request update)
Education   (request update)
Spelman College class of 2019
Undergrad Major: Political Science
High School: Francis Lewis in Queens, NY class of 2015
 
Activities & Accomplishments:
- Virtual Enterprise Sales Manager - Francis Lewis HS Cheerleading Manager - Army Junior ROTC - Volunteer , South Bronx United Soccer Coach, Bronx, NY - Volunteer, Color Run Mob, Brooklyn, NY - C
Best Memories:
The moment I was accepted to Spelman, I felt as though all my work paid pff.
Experience
I currently work with Southwest Airlines as Consultant
I have 7 years of experience working in the Consulting Services industry.
Operations Strategy & Implementation Consultant | Southwest Airlines
From June 2022 to Current • 4 year(s)
Owned end-to-end delivery of enterprise operations initiatives, leading strategy, execution, and executive alignment across technical and operational organizations. Led major programs including RDS replacement and IOSA registry renewal readiness coordination.
Consultant | Guidehouse
From December 2020 to March 2022 • 2 year(s)
Led workstreams within large-scale transformation engagements, managing timelines, deliverables, and stakeholder expectations. Facilitated process mapping sessions and supported organizational restructuring efforts.
Analyst, Investment Banking Finance and Control | Goldman Sachs
From July 2019 to December 2020 • 1 year(s)
Oversaw consolidation of statutory accounts, balance sheet reconciliations, and P&L statements for regulatory compliance. Monitored allocation of $500 million in funds and managed portfolio of 200+ advising projects.
Senior Analyst, Marcus Lending Product Strategy & Customer Experience (CX) | Goldman Sachs
From July 2019 to December 2020 • 1 year(s)
Supported product strategy and customer experience initiatives through performance analysis and cross-functional collaboration. Launched marketing campaigns that drove 20% increase in customer satisfaction and 25% boost in Auto Pay enrollments.
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