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Q&A With Catherine Louis

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Catherine Louis
Customer service , Continuum Global Solutions
Location: Tallahassee, FL United States
Joined: Aug 1st, 2015
About   (request update)
My ambition
Current Whereabouts:
School, dancing, and networking
Education   (request update)
Florida A&M University class of 2020
Undergrad Major: Social Work
Claim To Fame:
Fame is made through games. My claim is to come from rags to riches. Build to disappear not build to show off.
Most Memorable Moment:
Freshman oritentation
High School: Glades Central High in Belle Glade, FL class of 2015
 
Activities & Accomplishments:
Drill Team (Band), Clarinet, AKA ASCEND, and CNA
Best Memories:
Drill Team (Band)
Experience
I currently work with Continuum Global Solutions as Customer service
I have 1 years of experience working in the Customer Service and Call Center industry.
Customer Service Representative | Continuum Global Solutions
From March 2022 to Current • 4 year(s)
 Provide customer support responses based on scripts, research and resolve problems, analyze service needs and utilize customer database for activities.
Hotline Abuse Counselor | Florida Department of Children and Families
From November 2021 to January 2022 • 1 year(s)
 Research information systems for safety assessments, assign cases to appropriate units, receive complaints against vendors and facilities, enter reports and provide supportive assistance.
Patient Consultant | Trulieve
From April 2020 to July 2021 • 1 year(s)
 Provide customer service to patients, coordinate returns/exchanges, manage inventory counts and transfers, assess inventory needs and order accessories as needed.
Direct Support Professional | Tallahassee Developmental Center
From April 2020 to April 2020 • 0 year(s)
 Assist mentally disabled patients with daily activities, teaching, feeding and care while logging information and maintaining work area appearance.
Student Assistant | Office of International Education
From February 2019 to June 2019 • 0 year(s)
 Transfer contacts from Excel to Outlook, scan documents, run errands, handle calls, set up passport appointments and assist students.
Care Partner | Harbor Chase
From October 2016 to November 2017 • 1 year(s)
 Assist residents with daily living activities, provide life enrichment, maintain apartment appearance and promote healthy living while taking glucose readings.
Seasonal Sales Associate | JCPenney
From June 2017 to October 2017 • 0 year(s)
 Handle customer payments and transactions, balance cash accounts, assist managers with clerical duties and maintain showroom appearance.
Seasonal Sales Associate | Macy's
From October 2016 to January 2017 • 1 year(s)
 Handle customer payments and transactions, balance cash accounts, assist managers with clerical duties and maintain showroom appearance.
Cashier | Winn Dixie
From January 2015 to January 2016 • 1 year(s)
 Handle customer payments and transactions, balance cash accounts and assist managers with clerical duties as needed.
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