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Q&A With Jordan Holmes

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Jordan Holmes
Customer success manager, Yelp, inc.
Location: Orlando, NY United States
Joined: Aug 29th, 2015
About   (request update)
Education   (request update)
Morgan State University class of 2019
Undergrad Major: Business Communications
Campus Organization:
Kappa Alpha Psi
Most Memorable Moment:
Homecomings and meeting new people from all different backgrounds
Full Sail University class of 2023
Grad Major: Marketing
High School: Far Rockaway in Far Rockaway, NY class of 2004
 
Activities & Accomplishments:
4 year Varsity basketball. Homecoming King
Best Memories:
Learning how to swim and joining the handball teaM
Experience
I currently work with Yelp, inc. as Customer success manager
I have 6 years of experience working in the Research & Development industry.
Customer Success Manager | Yelp
From March 2025 to Current • 1 year(s)
 Working with marketing teams to increase product value and utilizing Salesforce to provide customer feedback to clients.
Account Manager | ADP
From September 2023 to February 2025 • 2 year(s)
 Leveraged product knowledge to help clients understand value, built client relationships, and negotiated contracts to maximize profits.
Career Service Manager | Ultimate Medical Academy
From January 2023 to August 2023 • 0 year(s)
 Drove team productivity and quality for job interviews and placements, increasing student enrollment by 7%.
Operations Manager | Amazon
From March 2020 to December 2022 • 2 year(s)
 Deep-dived performance metrics, managed Area Managers, and developed operational strategies meeting business objectives.
Account Manager | Target Corporation
From October 2016 to February 2020 • 4 year(s)
 Managed vendor relationships and drove 12% sales increase through promotional planning and merchandising strategies.
Account Manager | AT&T
From August 2015 to September 2016 • 1 year(s)
 Managed and supported students and alumni, driving team productivity for job interviews and placements with 7% enrollment increase.
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Guestbook Comments
Bless you
Tagged by Ralph White on 09/18/2025  
It's my pleasure to have you join, us as a new or seasoned member. May you have an amazing, blessed and marvelous day
Tagged by Ralph White on 08/27/2023  
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